SHIPPING POLICY

We dispatch the orders within one day and anything ordered before 11.00am we dispatch same day. We use Royal Mail for large letters and Yodel/Hermes for parcels. We have options for next day delivery and tracked services, Please select accordingly.

FEEDBACK

Please allow us 1-2 working days to reply to your any issue/inquiry.

We provide our best service to our respected customer's and deserve positive feedback with all-stars but in case if you have any issue regarding your product please click on to ask a question and send us the message before you go resolution center or before opening a request/ case and before leaving a negative/ neutral feedback. We will appreciate your co-operation.

We do work hard to give you our best service so if you are unhappy with our service/ purchase please don't go to resolution center.

Let us know before leaving negative/ neutral feedback and before opening a case/ request.

We assure you we will try to resolve your issue/ inquiry about your purchase as soon as we can.

Thanks for your purchasing, understanding, and co-operation with us.

PAYMENT POLICY

As per eBay policy, we consider PayPal to be safest payments.

RETURNS POLICY

If you are not satisfied with your purchase you can return your item in original shape as you received.

We will issue refund on receipt as per eBay policy.

EXCHANGE POLICY

If you want to change the colour or size, its subject to availability.  You have to pay the resending cost.

CANCELLATION

If you want to cancel the order, you can do prior to dispatch and before 11.00 am. 

CONTACT US

Indigo Soul Wholesale

O Ihsan

Unit 3 Lawrence House

Cheetwood Road Side

Manchester

Lancashire

M8 8AT

United Kingdom