📦 Sales and Shipping Policies
🛒 Sales Policy
1. Payment
We accept payment methods approved by eBay. Payment must be made at the time of purchase.
3. Cancellations
Orders can be canceled before shipment. After shipment, the order must follow the return policy.
4. Prices and Fees
The prices displayed do not include any import duties, local taxes, or customs fees of the destination country.
These costs are the responsibility of the buyer.
5. Communication
We respond to messages within 24 business hours.
🌍 International Shipping Policy
1. Processing Time
Orders are processed within 5 business days after payment confirmation.
2. Shipping Methods
We use trackable shipping services whenever possible.
3. Estimated Delivery Time
Delivery time varies depending on the destination country:
North America: 8–15 business days
Europe: 15–35 business days
South America: 8–15 business days
Asia/Oceania: 20–45 business days
⚠️ Delivery times are estimates and may vary due to customs or logistical delays.
4. Customs Fees
The buyer is responsible for any import duties or taxes applicable in the destination country.
5. Incorrect Address
Please verify your address before finalizing your purchase. We are not responsible for shipments to incorrect addresses provided by the buyer.
🔄 Return Policy
1. Request Period
We accept returns within 15 days of receipt.
2. Return Conditions
The item must be unused.
It must be returned in its original packaging. 3. Return Costs
If the error is ours (wrong or defective item), we will cover the costs.
Otherwise, the return shipping is the buyer's responsibility.
4. Refund
The refund will be processed after receiving and inspecting the returned product.
📦 Damaged Items
If the product arrives damaged:
Contact us within 48 hours.
Send photos of the packaging and the product.
We will resolve the issue as quickly as possible.