1.We accept eBay payment only.

2.Please make payment within 7-days as eBay will open UNPAID case automatically. If you don't need it, please inform us within 7-days too.

1.Shipping & Handling rate is fixed and non-refundable.

2.If an address change is needed, you will be responsible for any fees associated in the condition that you get in touch with us after we ship your item.

3.We only ship to eBay physical PayPal address, your eBay address should match PayPal address, PO. BOX is not acceptable. If you want to change your shipping address, please inform us at the time of purchase.

4.All orders are shipped via assigned carriers for optimal efficiency. Specific carrier requests cannot be accommodated.

1.30-Day Hassle-Free Returns — Products may be returned or exchanged within 30-days, no reason required.

2.Custom orders are final sale. Please message us to confirm details before purchasing.

3.1-Year Free Warranty — Free after-sales service is provided within one year of purchase for large machines and LED strip lights, covering manufacturing/quality defects only. Accessories and spare parts are not included in this warranty. Damage caused by misuse, improper installation, or external factors is not covered. (shipping costs are the customer's responsibility.)

4.Return Condition Requirement — Returned items must meet our return criteria (unused, in original condition, etc.). If they do not, a corresponding fee may be deducted from the refund amount.

1.We will leave a positive feedback immediately after receiving the feedback from you. We appreciate a positive feedback as much as you do. If there is any issue with the purchase, please get in touch with us prior to leaving feedback, and we will be glad to work with you to have it resolved.

2.Please don't give us neutral and negative feedback before get in touch with us. Don't forget that good communication can solve all problems.

3.You will get a reply or solution within 24 hours. If there is no response after 48hrs, it should be system blocked our message, please provide us your email then we can sort the issue out for you asap.

If you are not satisfied with your order, please message us. We will respond to your questions within one business day.    
Please do notice:    
(1). NO returned product will be accepted and inspected without a "Return Request" approved by store.  
(2). Please keep the return package intact and provide pictures to expedite refund review. If accessories are missing, the product cannot be returned or exchanged.