International Shipping & Import Duties

For international shipments, especially orders shipped to the United States, we generally use FedEx. Please note that any invoice you receive from FedEx or UPS during transit or after delivery is for import duties, taxes, customs clearance fees, or brokerage fees, not for shipping charges.

All shipping costs have already been fully paid by us. However, import-related charges are determined by the destination country and are the buyer responsibility. Each courier processes and bills these charges differently. FedEx may send the invoice while the package is in transit, at the time of delivery, or several days after the package has been delivered.

For questions regarding these charges or invoices, please contact FedEx or UPS directly.

Important Shipping Update:
Due to extremely high UPS brokerage and tariff fees, we will no longer use UPS for international shipments, especially to the USA.

If you require UPS shipping, please contact us before placing your order.

Thank you for your understanding and support.

To ALL US Customers,

Due to recently implemented U.S. government tariffs, all international shipments entering the United States are now subject to import duties of up to 35%. These tariffs are applied at the point of entry by U.S. Customs and are not included in the price of your purchase or shipping fees.

Please be aware that:

·       The final duty amount will be determined by U.S. Customs based on the product category and value.

·       You may be required to pay this fee before your package can be delivered.

·       These charges are the responsibility of the recipient.

·       Return will not be accepted because of tariffs.

We understand that this change may cause some inconvenience, and we appreciate your understanding and continued support. If you have any questions or need assistance, please do not hesitate to reach out to our customer service team.

• 4K Ultra HD - Reolink 4K Ultra HD (8MP) PoE camera delivers almost 4 times the clarity of 1080p. Our complete camera system provides users vivid resolution, even when you digitally zoom in. Any flaw or distortion you've encountered before has been eliminated, ensuring you the highest quality view of your surroundings.
• Person/Vehicle Detection - Smart PoE IP cameras can identify people and vehicles in terms of their shapes, minimizing unwanted alerts such as animals or shadows. Cameras can also be configured to specify the type of detection when sending alerts to you. Know what happened simply by glancing at the lock screen.
• Plug and Play PoE System - A simple PoE connection makes it easier to set-up and install your home security camera system. With a single network cable, stretching up to 330ft, users can enjoy smooth security coverage of their entire house. This is perfect for both beginners and DIY camera enthusiasts.
• Remote Access and Playback - The free Reolink app allows you to access all your cameras remotely, no matter how many you have. Check in on your home or business whenever, wherever. Perform live views and playbacks on your smart device (iOS, Android).
• Continuous 24/7 Recording - With a pre-installed 4TB HDD, users are provided with reliable 24/7 continuous recording and motion-triggered only recording. You can also install an HDD (up to 8TB) for storage.