SHIPPING & TRACKING INFORMATION

We take pride in getting your cards on the way quickly. Orders are shipped within 1 business day and carefully packaged for safe, efficient delivery.

Most card orders are shipped using eBay Standard Envelope and packaged in a semi-rigid card holder with a protective team bag. We intentionally use this low-profile packaging to help keep envelopes flexible and USPS sorter-friendly. Overly rigid or bulky envelopes can have difficulty moving through automated mail-processing equipment and are a common cause of delays.

Please keep in mind that eBay Standard Envelope tracking works differently from traditional USPS package tracking. Tracking is generated through scans from automated mail-processing equipment at regional facilities rather than the same point-by-point scans you may be accustomed to with USPS packages.

Because of this:

• Tracking updates can be delayed or incomplete.
• An envelope may travel for several days without a new scan.
• Some envelopes receive very few scans?or occasionally none at all?and are still delivered normally.
• Delivery may occur before the tracking information catches up.

So, a lack of tracking movement does not necessarily mean your order hasn't shipped or is lost.

If your order has not arrived by the end of eBay's estimated delivery window, please send us a message. We're always happy to help.

Thank you for shopping with Cardery Craft Co!