Unfortunately, we do not accept any returns for this item. All unauthorized returns without an RMA number will be refused. If the item has been installed, used and/or the return reason doesn't match when received and inspected. There will be 35% re-stocking fees, plus return shipping fees, which will be deducted when the refund is processed. There is no refund if the case was heavily used, damaged, missing accessories, chipped, scratched, and/or a non-original item was received.