International Shipping & Import Duties

For international shipments, especially orders shipped to the United States, we generally use FedEx. Please note that any invoice you receive from FedEx or UPS during transit or after delivery is for import duties, taxes, customs clearance fees, or brokerage fees?not for shipping charges.

All shipping costs have already been fully paid by us. However, import-related charges are determined by the destination country and are the buyer?s responsibility. Each courier processes and bills these charges differently. FedEx may send the invoice while the package is in transit, at the time of delivery, or several days after the package has been delivered.

For questions regarding these charges or invoices, please contact FedEx or UPS directly.

Important Shipping Update:
Due to extremely high UPS brokerage and tariff fees, we will no longer use UPS for international shipments, especially to the USA.

If you require UPS shipping, please contact us before placing your order.

Thank you for your understanding and support.

To ALL US Customers,

Due to recently implemented U.S. government tariffs, all international shipments entering the United States are now subject to import duties of up to 35%. These tariffs are applied at the point of entry by U.S. Customs and are not included in the price of your purchase or shipping fees.

Please be aware that:

·       The final duty amount will be determined by U.S. Customs based on the product category and value.

·       You may be required to pay this fee before your package can be delivered.

·       These charges are the responsibility of the recipient.

·       Return will not be accepted because of tariffs.

We understand that this change may cause some inconvenience, and we appreciate your understanding and continued support. If you have any questions or need assistance, please do not hesitate to reach out to our customer service team.




Can it be used without an internet connection?
The camera requires an internet connection for initial setup. Once configured, some features will be unavailable when offline, but recordings will still be saved to the Home Hub Mini and will not be lost.
Which cameras are compatible with the Home Hub Mini?
The Home Hub Mini supports Reolink PoE cameras (except 16MP models), WiFi plug-in cameras, and solar/battery cameras (excluding 4G models). Note: Battery-powered cameras require firmware updates to a version that supports the Hub Mini.
Does it support integration with smart home devices?
Yes, it supports Google Assistant. If you have further questions, please contact Reolink Support.


Video Quality
Video Capture Resolution2K
Camera Optics
Optical Zoom10 x
Focus TypeAuto Focus
Measurements
Item Dimensions28.5 x 20 x 21.8 centimetres
Unit Count1 count
Additional details
Other Special Features of the Product2K HD Resolution, Local Recording, Color Night Vision, Time-Lapse
Indoor Outdoor UsageOutdoor
Compatible DevicesSmartphone
Controller TypeSmartThings
Mount TypeWall Mount
Colour2-cam-kit
Installation TypeScrew In
Room TypeGarage, Hallway
Effective Still Resolution5 mp
Waterproof RatingIP66
Photo Sensor Resolution5 mp
Connectivity
Connectivity TechnologyWireless
Connectivity ProtocolWi-Fi
Wireless TechnologyWi-Fi
Power
Power SourceSolar Powered
Video
Number of Channels8
Video Capture FormatMP4
Night Vision
Night VisionNight Color
Number of IR LEDs2