International Shipping & Import Duties
For international shipments, especially orders shipped to the United States, we generally use FedEx. Please note that any invoice you receive from FedEx or UPS during transit or after delivery is for import duties, taxes, customs clearance fees, or brokerage fees?not for shipping charges.
All shipping costs have already been fully paid by us. However, import-related charges are determined by the destination country and are the buyer?s responsibility. Each courier processes and bills these charges differently. FedEx may send the invoice while the package is in transit, at the time of delivery, or several days after the package has been delivered.
For questions regarding these charges or invoices, please contact FedEx or UPS directly.
Important Shipping Update:
Due to extremely high UPS brokerage and tariff fees, we will no longer use UPS for international shipments, especially to the USA.
If you require UPS shipping, please contact us before placing your order.
Thank you for your understanding and support.
To ALL US Customers,
Due to recently implemented U.S. government tariffs, all international shipments entering the United States are now subject to import duties of up to 35%. These tariffs are applied at the point of entry by U.S. Customs and are not included in the price of your purchase or shipping fees.
Please be aware that:
· The final duty amount will be determined by U.S. Customs based on the product category and value.
· You may be required to pay this fee before your package can be delivered.
· These charges are the responsibility of the recipient.
· Return will not be accepted because of tariffs.
We understand that this change may cause some inconvenience, and we appreciate your understanding and continued support. If you have any questions or need assistance, please do not hesitate to reach out to our customer service team.
- 120Gbps TBT5 & M.2 Storage: Intel-certified Thunderbolt 5 supports 120Gbps data transfer. The built-in M.2 NVMe SSD slot is compatible with M-KEY (NVMe) and M&B-KEY hard drives, supporting capacities from 2TB to 8TB and providing high-speed access for large files and data backups without relying on external hard drives. Note: TBT5 ports do not support charging
- 240W Fast Charging: The upstream TBT5 port provides 140W input charging, and 2×USB C offer 60W total output charging. The TBT5 dock requires 240W adapter (included) connected via the DC port in order to work and it does not support external chargers. Note: You need to insert the DC connector firmly until there is no gap
- Multi-Display Up to 8K: The thunderbolt 5 dock enables triple external displays only on Windows with TBT5 ports (dual 8K@60Hz, triple 4K@60Hz) and dual displays on macOS(6K@60Hz). Perfect for software engineers and data analysts to handle multiple tasks simultaneously
- 2.5x Faster than 1GbE: Built-in 2.5Gbps Ethernet port provides faster and smoother network connnection and significantly reduces file transfer times. Saving a 10GB file takes only about 32 seconds
- 3*Audio Jack & Cooling System: It can connect 2 pairs of headphones and 1 microphone at the same time, supporting multiple people to listen to audio simultaneously and take turns speaking. Features an intelligent 60mm active cooling fan that ensures reliable performance even under heavy load. Note: The sound of fan is within 30dB (data from UGREEN lab)
- 17-in-1 Connectivity:The thunderbolt dock packs 17 ports including M.2 hard drive slot, 2×TBT5, 1×DP1.4, 2.5G Ethernet, SD/TF4.0 card reader 312MB/s, 3xUSB-A and USB-C (10Gbps) and 3x3.5mm audio jacks. It can meet your multitasking needs and make your work extremely efficient.