Shipping Information

Free UK Shipping

Same day dispatch on orders placed before 4PM Monday to Friday. We do not work on bank holidays.

Trusted Carriers

We ship via Royal Mail, DPD and ParcelForce depending on parcel weight and destination.

UK Coverage

Free shipping across UK Mainland. Northern Ireland, Scottish Highlands, Channel Islands and Isle of Man may have additional charges for heavy or large items to cover carrier surcharges.

Returns Policy

We want you to be absolutely satisfied with your purchase. You may return any product within 30 days of receipt.

Return Conditions

Please ensure the product is in excellent condition, the returned parcel contains everything (including manuals, cables, original packaging and accessories) and is securely packed.

Important Note

Incomplete returns or returns missing the original packaging may be subject to adjusted refund amounts, down to 50% of the purchase value.

How to Return

Simply send us an eBay message before returning so we can authorise the return and provide instructions.

Payment & VAT Information

UK VAT Registered Business

Perfect for B2B customers. A VAT invoice is automatically sent to your registered eBay email address after purchase. If you do not receive it, please message us via eBay and we will resend it immediately.

Accepted Payment Methods

We accept all secure payment methods supported by eBay Managed Payments, including credit and debit cards, Apple Pay and Google Pay. Payment is processed entirely through eBay’s secure checkout.

Same Day Dispatch

Please complete payment promptly after purchase. Orders received and paid before 4PM Mon-Fri are dispatched the same working day.

Warranty Coverage

All products sold by PCBoost are genuine UK stock — never grey import. As a UK VAT registered business, all warranty claims are honoured directly through manufacturer-authorised channels.

⚠ Important — This Is General Guidance Only

The periods below are a general guide to typical warranties and do not represent the cover for this specific item. Warranty varies by product, model and brand. For the exact warranty on this product, always check the “Manufacturer Warranty” field in this listing’s Item Specifics together with the product description above — those are the definitive figures for what you are buying. Most products carry between 1 and 5 years, and some premium lines are covered for life.

Typical Warranty Periods by Category (General Guide)

Premium and enterprise lines — TP-Link Professional / Omada, Cisco Catalyst, HPE / Aruba, Ubiquiti UniFi, ASUS ROG, be quiet! Dark Power and Corsair — may carry extended or limited-lifetime warranties. The figure shown in this listing’s Item Specifics always takes precedence over this general guide.

How to Claim Warranty

Message us via eBay with your order number and a description of the issue. We will guide you through the warranty process — typically a direct manufacturer RMA or replacement through PCBoost.

What is Covered

• Manufacturer defects in materials or workmanship
• Component failures under normal usage conditions
• DOA (Dead on Arrival) products — replaced free of charge

What is Not Covered

• Physical damage from misuse, accidents or liquid spills
• Damage from incorrect installation or unauthorised modifications
• Overclocking damage beyond manufacturer specifications (CPUs/GPUs)
• Outdoor cameras installed without correct weatherproofing
• Power surge damage without surge protection used
• Wear and tear or normal degradation over time