ITEM CONDITION: Pristine Open-Box Pull (Like New)

It was carefully extracted from an unused retail unit that was decommissioned due to non-mechanical exterior casing damage. It is in flawless, like-new cosmetic and structural condition and has never been put through a residential wash cycle.
TECHNICAL SPECIFICATIONS:
  • Part Number: DC97-16350U
  • Component Type: Washing Machine Suspension Rod / Damper Assembly Set
  • Package Quantity: Complete Set of 4 Rods (Full Kit)
  • Total Length: Approx. 26.2 inches
SYSTEM COMPATIBILITY:
Directly drops into and fixes the following popular Samsung Top-Load Washer Models:
  • WA50R5400AW/US, WA50R5400AV/US, WA50R5400AW, WA50R5400AV
  • WA50R5200AW/US, WA50R5200AV/A4
  • WA50T5300AC/US, WA45T3200AW/A4, WA45N3050AW/A4
  • Replaces legacy and alternative part numbers: DC97-16350T, DC97-16350S, DC97-05280W, DC97-16350D, DC97-16350K, AP5966911
SYMPTOMS THIS SET FIXES:
If your washing machine exhibits any of the following behaviors, replacing all 4 rods with this genuine set will completely resolve the problem:
  1. Violent banging, shaking, or loud thumping during high-speed spin cycles.
  2. The washer "walks" or shifts physically across your laundry room floor.
  3. Your machine gets stuck and flashes Error Codes: "DC", "UE", "UR", "UB", or "UL" (Unbalanced Load errors).
  4. The tub sags heavily to one side when empty or loaded.
THE TECH-TO-TECH REPAIR PROMISE:
  • Heavy-Duty Steel Construction: Made from thickened high-strength spring steel and premium rubber dampers to hold correct structural tension.
  • Professional Safeguards: Stored and handled carefully to protect the delicate damping grease on the main springs.
  • Secure Packaging: Ships securely packed with custom protective foam padding to avoid structural bending during transit.
COMPATIBILITY CHECK WARNING FOR DIY REPAIR TECHS:

To avoid ordering mistakes, please check the small model label underneath your washer's lid or on the back panel to verify your exact model prefix begins with WA50R, WA45T, or WA50T before purchase!

⚡ Important Information Before Purchase ⚡

🔧 Please check your Part Number
Make sure it matches the one listed before placing your order.

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🚚 Shipping

  • Fast, same-day shipping on orders placed Monday - Friday before 4pm EST.
  • Ships from the USA, usually within 1 business day.

🛡️ Warranty & Returns

  • 60-day free return/refund policy for all products (U.S. orders only).
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  • For international shipments via eBay Global Shipping Program, coverage follows the program’s terms.
  • Items shipped to the U.S. and later forwarded internationally will not be covered under standard policy.
  • Contact us first for assistance with any return requests.

📸 Item Pictures
Pictures are for illustrative purposes only. The part pictured may not exactly match what you receive due to restocking. Compatibility info is provided as a courtesy and does not constitute a warranty. Always verify the part before ordering.