WHAT NEEDS TO BE SAID/UNDERSTOOD IN A POST COVID WORLD

THE GUARANTEE

 I offer a 100% Satisfaction Guarantee for almost all my parts to all of my customers. If a part is delivered broken or damaged by shipping, I can send you a replacement part. If, by chance, a mistake is made, please contact me PRIOR to filing any Ebay claims or leaving feedback that is not Positive.  Simply select “ Contact Seller ” and then for reason, select “ Other ” and I will answer as soon as I receive it (Please note that ebay messages do not travel instantly). Often, Im under a car/truck so I wont see it immediately, but I will respond as soon as I do see it.

THE SHIPPING INFO

 We are a small, family-run business. All parts need to get pulled, tested, prepped, packaged, and then dropped off at their appropriate shipping companies. Since Covid devastated the world, shipping companies have been scaling back everywhere. As a commercial parts shipper, OUR PARTS NO LONGER GET A DROP OFF SCAN. This has become a nightmare as I get 10 messages a day asking if the part has been dropped off/picked up. They will usually catch a scan at the next stop or the destination city. Please go by the estimated date of delivery that ebay sends you. Ebay is tied into the shippers computers somehow and that delivery date is accurate in 99.9% of cases. I will get the part to you by the estimated delivery date that ebay sends you, most of the time, much sooner. If you need it by a particular date, please message me IN ADVANCE of shipping and I might be able to tweak the shipping to meet your needs.

THE REST AND SOME OBVIOUS THINGS

Please be aware that some parts need to be pulled (Look at the pictures). Parts get scheduled to be pulled in the order they are received but this takes time, especially in times of inclement weather, which is often, here in Florida with all the hurricanes and lightning (Metal cars and lightning dont mix well).

Steering columns do not come with steering wheels.

These are often 20+ year old OEM parts.

People have gotten mean over the last couple years. I know times are stressful, especially when your vehicle is broken. Please dont take that out on myself or my family. We work hard to get you beautifully functioning, tested, and clean parts so you no longer have to worry about your ride. I personally, put in over 80 hours a week to constantly improve the business so we become more efficient. When we succeed, our customers succeed. Theres no issue we cant overcome together as long as its brought to my attention and we work on it together.