BedStory Queen 30cm Hybrid Mattress Cooling Gel Memory Foam 5 Zone Pocket Spring Bed Temperature Regulating

Discover the ultimate sleep experience with the BedStory 30cm Hybrid Mattress, engineered to deliver a perfect balance of deep comfort and robust support.
Wake up feeling refreshed and free from aches as this mattress combines pressure-relieving foam layers with an advanced pocket coil system.
Our soft, breathable knit fabric cover promotes excellent airflow and wicks away moisture, ensuring you remain cool and dry throughout the night.
You can rest soundly knowing your mattress is CertiPUR-US and OEKO-TEX certified, making it completely free from fiberglass and harmful substances for your family's safety.
Designed with a balanced medium-firm feel, it masterfully cushions your body's curves while maintaining proper spinal alignment, making it the ideal choice for side sleepers and those seeking relief from back pain.
The core of the mattress features hundreds of individually wrapped pocket coils that respond independently to movement, providing zoned support to 7 key areas and virtually eliminating motion transfer. This means you and your partner can enjoy an undisturbed, deeply restful sleep.
Forget the hassle of traditional delivery; your BedStory mattress arrives compressed and rolled in a compact box for a simple setup.
Just unbox it in your room and watch it expand to its full size. We stand behind our quality with a 10-year support service, so you can invest in better sleep with complete confidence

Features
Stay cool and dry with a breathable, certified-safe cover.
Achieve perfect pressure relief with a medium-firm supportive feel.
Enjoy undisturbed sleep thanks to motion-isolating pocket coils.
Experience effortless delivery and setup with our mattress-in-a-box.
Sleep with confidence backed by a 10-year support service.

Specifications:
QUEEN SPRING MATTRESS
Construction Type: Pocket Coil, 2/2.15/2.3mm
Top Style: Euro Top
Layers Qty: 8
Zone: 7
Cover: Knit Stretch Polyester
Mattress Feel: Medium Firm

Package Content
BedStory Mattress x 1

This product comes with 10 years warranty

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Terms & Conditions

ð¡ï¸ Australian Warranty & Support

• Official Retailer: We are an authorised retailer for all brands we carry. Every product includes a full 12-month manufacturer's warranty.

• 5-Star Support: Have a question? Our friendly Australian-based team is here to help. Please reach out via eBay Messages anytime for a prompt response!

ð Shipping & Delivery

• Fast Dispatch: Most orders are dispatched from our Australian warehouses within 24â48 hours.

• Tracked Shipping: We provide tracking for every order so you can follow its journey.

• Free Shipping: We offer free shipping to most major metropolitan areas.

• Delivery Locations: Due to the size and dimensions of the item if we can not deliver to PO Boxes, Parcel Lockers, or Australia Post collection points, then we will contact you for an alternative or issue a full refund.

• Remote Areas:  Living in a remote area? We recommend reaching out to us to confirm exact shipping costs before you buy. While our checkout provides a shipping estimate, some regional postcodes may require additional fees or have delivery limitations. If any adjustments are needed, or if we are unable to ship to your specific location, weâll let you know right away and provide a full refund.

Estimated Delivery Times (Post-Dispatch):

• VIC: 3â8 business days

• NSW, SA, ACT, QLD: 5â10 business days

• WA, NT, TAS: 7â14 business days

Note: These dates are estimates provided by couriers. While most items arrive on time, external factors like weather or peak periods can cause minor delays. If your item is slightly late, please allow a few extra daysâwe are always here to help track it down for you!

ð Returns & Refunds

We want you to love your purchase! If something isn't right, we offer a 30-day return policy.

How to start a return: Please contact us directly via eBay Messages before opening an official request. This allows our team to provide the fastest resolution, whether itâs a replacement part, a technical fix, or a return label.

• Damaged or Faulty Items: If your item arrives damaged or develops a fault, please send us a clear photo and a short video. We will provide a free return label and a full replacement or refund.

• Change of Mind: We accept returns if the item is unused and in its original, resellable packaging.

  • Buyers are responsible for return postage.

  • A restocking fee of up to 20% applies to cover processing and repackaging costs.

  • Mattress Policy: For hygiene reasons, we cannot accept change-of-mind returns for mattresses once the vacuum-sealed packaging has been opened.

ð¦ Order Cancellations & Stock

• Cancellations: If you need to cancel, please use the "Request Cancelation" button on eBay immediately. Our system is automated for fast dispatch; once an order reaches our fulfillment center, we may not be able to stop it, and standard return conditions will apply.

• Stock Availability: We strive for real-time accuracy, but on rare occasions, high demand can cause stock delays. If an item becomes unavailable, we will notify you right away to offer an alternative or a full refund.