Shop Categories

Item Description

Mercedes W205 Head Unit Repair – Audio 20 / COMAND (NTG5 Entry) System

Are you experiencing issues with your Mercedes-Benz W205 head unit? Common faults include:

  • Constant reboot/restart loop
  • Vertical or horizontal white lines on the screen
  • Fading, glitching, or distorted display
  • Freezing or unresponsive controls
  • No audio output

These symptoms are typically caused by a known manufacturing fault in the NTG5 Entry head units, affecting vehicles produced between 2014 and 2017. The issue lies in the software, which can corrupt itself over time — even though it may appear to be a screen fault, the problem is actually with the head unit itself.

✅ The Fix: Software Update

This issue is fully repairable with a genuine Mercedes-Benz software update — but it requires specialist equipment, usually only available at main dealerships.

That’s where we come in.

💡 Why Choose MBCoders?

  • ✅ Registered independent specialist with access to the official Mercedes dealership system
  • ✅ Use of authentic dealership-grade tools and software
  • ✅ Same solution as the dealer — without the dealer prices
  • ✅ No fix, no fee — you only pay if we can successfully apply the update

💷 Pricing Comparison:

Service Dealership MBCoders
Diagnostic Fee £186.00 £0.00
Labour (1 hour) £158.00 £149.99 (All-In)
Total £344.00 £149.99

📍 Location: Bedford

Repairs are carried out on-site — your vehicle must be brought to us. If you're located further away and confident working with vehicle electronics, check out our postal repair service, available on our other listings.

🔄 Backup Option:

In the rare case (less than 0.3%) that the update fails, we offer replacement head units, fully fitted and coded for £279.99.

🛠️ Success Rate

Over 99.7% success rate. Fast, professional, and cost-effective.

📞 Contact us today or message us for availability and booking.

🔧 Known Part Numbers:

  • A2059008917
  • A2059009814
  • A2059006222
  • A2059013300
  • A2059011912
  • A2059003729
  • A2059007815

We are a team of skilled professionals with over 10 years of experience in customising Mercedes Benz vehicles. Our services range from simple Carplay installations to more complex Distronic Retrofits, and we take pride in delivering high-quality workmanship to meet our clients’ needs.

We are based in Bedford, with additional fitting locations in Watford and Glasgow, which allows us to provide convenient and reliable service to customers across the UK.

We are the market leader in remote carplay activation and coding services.

In addition to Mercedes vehicles, we also supply and fit Carplay Modules, Android Screens, Ambient Lighting and much more for a variety of other car makes and models.

Your Trusted Partner for Premium Vehicle Customisation.

We accept PayPal only. Our goods are being sold daily to our dear customers around the world.

Shipping speed depends on the service selected at checkout. We exclusively use Royal Mail, FedEx and Amazon Logistics to fulfil orders.

In line with distance selling regulations, we accept returns within 30 days with no specified reason. Items must be returned in a as sold condition and any additional extras must be returned.

It is important when creating a return on eBay to select the right reason for return.

We are operating a professional team that will address your concerns 24 hours a day, 7 days a week. Please send us an eBay message and we will get back to you quickly. We have our customers best interest in mind and we assure each concern will be dealt with respect.

  • Welcome to MBCoders

    We are a team of skilled professionals with over 10 years of experience in customising Mercedes Benz vehicles. Our services range from simple Carplay installations to more complex Distronic Retrofits, and we take pride in delivering high-quality workmanship to meet our clients’ needs.

    We are based in Bedford, with additional fitting locations in Watford and Glasgow, which allows us to provide convenient and reliable service to customers across the UK.

    We are the market leader in remote CarPlay activation and coding services.

    In addition to Mercedes vehicles, we also supply and fit CarPlay Modules, Android Screens, Ambient Lighting and much more for a variety of other car makes and models.

    MBCoders – Driving Innovation, Delivering Excellence.

  • We accept PayPal only. Our goods are being sold daily to our dear customers around the world.

  • Shipping Information

    Shipping speed depends on the service selected at checkout. We exclusively use Royal Mail, FedEx and Amazon Logistics to fulfil orders.

  • In line with distance selling regulations, we accept returns within 30 days with no specified reason. Items must be returned in a as sold condition and any additional extras must be returned.

    It is important when creating a return on eBay to select the right reason for return.

  • We have a professional team that will address your concerns 24 hours a day, 7 days a week. Please send us an eBay message, and we will get back to you quickly.

    We have our customers' best interest in mind and assure that each concern will be dealt with respectfully.