Colors: We use the available color selections provided by eBay or
the manufacturer. Any additional color description is a courtesy to our
customers and are colors as we visually see them only. Please note item colors
may appear to be different due to lighting, resolution, and your specific
viewing device. For this reason, color discrepancy or difference does not
warrant an item not as described claim but can still be returned as per our
return policy. The photos shown are of the exact item you are purchasing.
Descriptions: We take great care in describing our products in our eBay
listings. If you have a question that is not answered there, please contact us,
prior to purchasing. We are happy to provide any additional information or pictures
to help you make a better-informed purchasing decision.
Measurements: All measurements are approximate. Items are measured lying
flat and sold per actual measurements in addition to sizing from brand,
manufacturer, or designer. Please review item description and measurements
carefully on clothing to ensure a good fit.
Cleaning: Preowned clothing items are laundered in accordance with manufacturer recommendations. Dry clean only items
are processed using dry cleaning chemicals and may or may not have dry cleaning
tags attached. Items new with tags/without tags are steam sanitized. These
processes are a great expense for our business, but our customers are worth it!
Storage: All items are stored, packed, and shipped from a smoke free, pet
free business. We do not have control over the items you purchase or what
conditions they may be exposed to after leaving our warehouse.
Shipping: Shipping can be combined on two or more items. Just add them
to your cart and follow the eBay payment prompts. Original shipping is not
refunded on returns as this money was paid to the carrier for your original
shipment. Buyer pays for return shipping.
Damages: All items are inspected at least twice before being listed
for sale and then again prior to shipment. However, we are human, and may miss
something or the item may have been damaged during transit. All damages must be
reported within 48 hours. Pictures of the damage must be submitted, and all
manufacturers' tags must be attached as originally shipped for the item to be
eligible for return authorization.
Returns: We sincerely hope you are happy with your purchase. If for some reason you are not, return requests are accepted within 14 days of item receipt, where applicable. All items must be returned by the designated eBay return date in the condition they were originally shipped. We inspect all returned items. All manufacturer's & Replay Resale tags must be attached, as originally shipped to you, for the item to be eligible for return authorization. The return must include any/all manufacturer's packaging, tags, dust bags, etc. as sent in original shipment. Pictures may be requested, in advance, to validate return eligibility. Items returned without the manufacturer’s or Replay Resale tags attached, as originally shipped, or not in the same condition as shipped, will have refund amounts reduced at our discretion, up to the allowable eBay limit. Items returned without prior authorization through the eBay system will not be processed and no refund will be issued.
Feedback: Feedback is important to the success of our small business,
and we greatly appreciate you taking the time to leave positive 5-Star
feedback. Should
you feel you did not receive a 5-star experience in one or more categories,
please contact us before leaving negative, neutral, or positive feedback with
negative comments. We will make every effort, within reason, to ensure your
satisfaction.
We know you have many options when purchasing online and greatly appreciate your shopping our small business first!