Processed via eBay PayPal, we require instant payment for buy it now items, AUCTIONS: items will require payment within 5 days if payment has not been completed the sale will automatically be cancelled.

If you change your mind, or the product is not suitable, then you can return the item for a refund within 30 days. We only accept the unopended/unused products. All postage and package costs remain the responsibility of the customer unless we delivered an item to you in error, or the item is damaged or faulty.

CUSTOMER SUPPORT: We guarantee 100% satisfaction on all purchases. Please, contact us if you have any problems with your order before opening a case or leaving negative feedback. Our team will do our best to solve any issue.

We use UK based couriers to for delivery, products are normally dispatched within 1 working day. We have next day delivery options available at check out.

We are open Monday to Friday 9AM to 5PM, we do not open on weekends or bank holidays.

Collection is only available if agreed beforehand we cannot facilitate walk in custom as items will not be prepared without prior knowledge.

RETURNS IF NOT DEFECTIVE ARE AT BUYERS EXPENSE. IF VAT REGISTERED READ BELOW:

ITEMS ARE SOLD UNDER THE UK VAT MARGIN SCHEME WE CAN PROVIDE VAT INVOICES BUT THEY WILL NOT SHOW VAT SEPARATELY. PLEASE DO NOT PURCHASE IF YOU REQUIRE A VAT RECEIPT WITH VAT SHOWN SEPARATELY AS WE CAN NOT ISSUE IT UNLESS THE ITEM EXCEEDS £750 IN VALUE.