Return Policy

• Please call or email us to arrange for any returns
• You must include a copy of the invoice or packing slip for all returns.
• Parts must be resaleable and in the original packaging.
  • Do not write on manufacturers box. Printed labels only allowed. No other stickers/stamps.
• All manufacturer labels must still be in tact.
  • This means the bar codes cannot be blacked out.
• Parts that have been installed or used non returnable.
• Electrical parts are not returnable. NO EXCEPTIONS.
• We do reserve the right to refuse any return parts we find have been installed, are do not meet the above criteria.
• Return shipping is to be paid by the customer
• Original shipping is non returnable. (This includes items with free shipping)
• Any return request must be made within 30 days. However, you may contact us for special exceptions.

Shipping Policy

• We ship Monday - Friday, excluding holidays.
• Most orders ship within 1 business day, and usually no later than 3 business days after the order is placed.
• Anything ordered after 4 pm PST on Fridays, will likely ship the following Tuesday.
• Backorders do happen occasionally and may delay shipment. We will notify you as soon as possible if this does happen.
• Free Shipping does not qualify for large items to HAWAII, GUAM, PUERTO RICO, VIRGIN ISLANDS, and ALASKA
• When shipping express, please be sure to add handling times to expected delivery time.
• If your order is time sensitive, please contact us to confirm we can meet your needs.

• In stock orders ship within 24 hours.
• Weekend orders will be processed the next business day.
• If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
• Depending upon location, ground shipments usually take 2-7 days.
• Your order may be shipped Overnight for an additional cost.
• Oversized shipments will be additional; you will be contacted prior to shipping for approval.
• We cannot guarantee transit times for ground and oversize orders.
• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
• We do not ship internationally.
• In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
• We do not ship COD orders.

• Contact us to arrange for any returns.
• A copy of the invoice will need to be included with the return.
• There is a 15% restocking fee charged against all returned parts.
• Parts must be resaleable and in the original packaging.
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• Electrical parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Return request need to be within 30 days of receipt.

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.