WHAT YOU SEE IS WHAT YOU GET

If the item up for sale is tested, we will state so clearly. We have such a large array of items that we are not always able to test everything. If an item ships with any accessories or extras, it will be clearly stated in the item description, and pictured. Always look at the pictures to see what is included in each sale. If it is not in the item description, and it is not pictured, it is not included in the auction.

-PURCHASING AN ITEM

Your bid is a contract - Place a bid only if you are serious about buying the item. If you are the winning bidder, you will enter into a legally binding contract to purchase the item.  

-SHIPPING

If your address is a PO box and the package is over 2 lbs it will most likely ship FedEx, we will request that you give us your physical business or residential address to ship to instead. Items over $700 including shipping, will require additional shipping charges to PO boxes and will require a signature and proof of identification upon pick-up.

Be sure to double-check your shipping address. If an item gets sent back to us because of an incorrect address, you must pay to have it shipped again. If we send the item to the wrong address because of an error on your part, we cannot issue you a refund.

We will not declare merchandise values below their actual value, nor will we mark items as "gifts." -United States and international government regulations prohibit such behavior.

-REFUNDS & RETURNS

We will make every attempt possible to resolve the issue if we made a mistake, (It happens). Please do not assume a mistake is intentional. 

Returns are subject to a 20% restocking fee. Our return policy varies from item to item. If we are offering the option to return, we will state so clearly. We try to describe every item accurately, so that there is no question in regard to the condition and known functionality of the item.  

If we are accepting returns on an item, it must be returned in its original box, with all packing materials. If it is factory sealed, it must be returned factory sealed.  

Shipping charges are non-refundable. Return postage is the buyer’s responsibility, without exception.

Items being sold "as-is" are non-refundable and non-returnable.

If you feel uneasy about bidding on an item that is being sold as-is, you may contact us with any specific questions you have, or simply buy a similar item from another source. It costs everyone less time, money and hassle for us to Lose a sale rather than accepting returns and issuing refunds on as-is items.

Your cooperation is appreciated.

If you receive an item from us, and it does not arrive in the condition described in the listing, please contact us so that we may resolve the issue. Please do not open a case with eBay. We guarantee that we will do all we can to satisfy you.

-LEAVING 5 STAR FEEDBACK

5 star ratings across the board is our goal.

100% customer satisfaction is our goal.

We use an automated eBay feedback response system. If you are happy with the product, please leave positive feedback and we will automatically leave positive feedback for you. 

If you are unhappy with the transaction for any reason, please contact us first and we will diligently try and resolve the issue for you.

-CONTACT

Please contact us through the eBay message system.  In most cases messages are answered within 24-48 hours.