
Frequently asked questions
1、Q: Why is the silent sleep tracker not detected?
Answer: The commonly used sleep locator works once a day, and only works for 5-7 minutes at a time, so when the detector is detecting wireless signals, the locator may not send a signal.
2、Q: Why is the position of the real-time locator not accurately detected?
Answer: The real-time locator generally sends a signal every 10 seconds. Please do not move back and forth during detection. lt is best to fix it in one position for more than 3 minutes, and then change to another position to continue detection.
3、Q: Why does the detector terminal beep ”DiDi’
Answer: Please clear the surrounding environment, because the surrounding interference signal is too strong. It's also recommended to turn the detector down a notch
4、Q: Why is the detector near the window making so much noise?
Answer: The window is made of aluminum alloy, which forms a loop antenna, and the signal reception is particularly good.
5、Q: Why is the camera not detected?
Answer: 1.lt is possible that the camera is not working;
2.It is possible that the camera is a wired camera, please switch to infrared light mode to detect