We prioritise same-day dispatch for all orders placed during business hours. Orders under 1kg receive FREE Express Post (delivers in 1–2 business days, or 3 days for WA).

Standard delivery takes 2–4 business days. Need it faster? Upgrade to Express for just $15 Australia-wide. Our goal is to help you get back on the road, fast.

At Parts Factory, we only sell parts we’d use ourselves — parts built with premium materials and engineered for long-term reliability.

⚠️ Unlike other retailers with slow-moving shelves, we turn over stock fast — meaning you get the latest, most improved version of the part, not some dusty outdated variant from last year.

Cheaper listings may look the same, but often use older designs or inferior internals that fail early and compromise safety. We work only with trusted, mid-to-high end manufacturers who evolve and improve their parts.

At Parts Factory Australia, we back our parts with a straight-up, 3-Year Aussie Warranty. No smoke and mirrors — if the part fails, we replace it. Simple as that.

📦 All replacement parts are sent with free express postage. We don’t cover labour, tools, travel, or lost time — just the part itself.

🧾 All we ask is that you show proof of professional installation. If it's been fitted by a licensed mechanic and something fails, you’re covered.

🛠️ We don’t cover wear-and-tear items (like handles or trims), but moving mechanical components like springs, hinges, and retractors? Fully covered.

🔍 If we suspect dodgy installation, we may check the part. If it's on us, you’ll get a new one. If it's not, we’ll show you why — no shady rejections.

We include a free installation video with every product — showing you exactly how to fit your new part the right way. Whether you're a hands-on DIYer or just want to understand the job before heading to a mechanic, we've got you covered.

📺 Watch our YouTube tutorials here

• ✅ Free install videos included with most parts
• ✅ Learn the easiest and safest way to fit your part
• ❌ We do not cover warranty for installs done by unlicensed individuals

We make payment easy and flexible for everyone. Whether you want to pay upfront or split your payments over time, we've got you covered.

• ✅ PayPal (through eBay or direct)
• ✅ Credit & Debit Card (online or over the phone)
• ✅ Bank Transfer
• ✅ Cash on Pickup
• ✅ Cash on Delivery (within 15km of Southport, Gold Coast)
• ✅ Afterpay – Buy Now, Pay Later
• ✅ ZIP Pay – Flexible Payment Plans

See our other items

• 🟢 Queensland: Standard: 2–3 Days | Express: Overnight (before 1PM)
• 🟢 NSW: Standard: 2–4 Days | Express: 1–2 Days
• 🟢 NT: Standard: 3–5 Days | Express: 1–2 Days
• 🟢 SA: Standard: 3–5 Days | Express: 1–3 Days
• 🟢 WA: Standard: 4–6 Days | Express: 2–3 Days
• 🟢 TAS: Standard: 2–3 Days | Express: 1–2 Days