• Shipping Policy:
  • We ship within 1 business day from the date of purchase.
  • Most items ship from Fort Mohave, AZ, and most Pieces of Art ship from Woodland Hills, CA.
  • Allow  2-7 Business Days, depending on your chosen shipping service and location.
  • Rarely, the USPS, UPS, or FedEx may delay a package.
  • Understand, once the package leaves our location, it is out of our custody and control.
  • Place your order with payment before 2:00 PM Arizona time, and we will do our best to get your order shipped out on the day of purchase.
  • If express delivery options are required but unavailable, message us before purchasing.
  • We will update the listing for express shipping options. (Additional Express Shipping Charges Will Apply).
  • Feedback and Returns:
  • Satisfied with your purchase, please leave us positive feedback. We will do the same for you.
  • Concern with your order, understand we are human and can make mistakes.
  • Message us to resolve your concern before opening a return or a dispute with eBay.
  • Returns are accepted within 30 days, provided they are in the same new condition as initially shipped.
  • Items must be in their original, unopened package and new condition, not worn or altered.
  • Insurance fees are non-refundable, and a 20% or more restocking fee may apply.
  • Refunds are issued within 5 days after receipt of the return.
  • Items are checked and inspected before shipping.
  • We recycle shipping materials whenever possible and hope you consider doing the same.
  • Package damaged in shipment? Please refuse it. This protects you and us.
  • Communication is the best way to resolve a concern.
  • Concerns with your purchase? Please do not hesitate to contact us as soon as you're able.
  • Your satisfaction and positive feedback are our goals.
  • Thanks for looking
  • Copyright Tumbleweeds & Tarantulas LLC