UK mainland Next Business day delivery is available as an option for all orders placed before 15:00hrs GMT subject to cleared electronic payment. Our stock levels are actual warehouse stock, held with us on-site, and available for delivery fulfilment as promised.

Orders placed after 15:00hrs GMT cannot be promised to be dispatched same day, though we will always endeavour to dispatch if possible. We will however in all cases dispatch the following working day using your chosen delivery method.

* Standard 2 day shipping * is available to Scottish Highlands and Channel Islands orders placed before 15:00hrs on stocked items. Though our items are dispatched promptly same day, UK Courier services are typically 2 working day delivery for remote UK postcodes.

Orders placed on a Saturday or Sunday will be dispatched the following Monday (except Bank Holidays) for expected delivery following business day (Tuesday).

Free UK Delivery

Free delivery is available for orders placed through our ecommerce website with a minimum VAT exclusive goods value of £90.00. Free delivery method may not be our Next Day guaranteed service dependent on availability.

DPD, DHL or UPS

UK Courier delivery services are provided by DPD, DHL or UPS at our discretion (please advise at point of order if you have a preference). Occasionally we may use other next-day carriers dependent on where you live in the UK. You will receive an initial email confirmation of your successful order placement, followed by a further email confirming dispatch. Customers will also be informed of the delivery company, then you will receive your order by the end of the next working day. Orders sent on a Friday will be delivered on a Monday – except Bank Holidays. Our courier service is a next business day tracked delivery, however in some more remote areas of the UK delivery may take an additional working day. A signature will be always be required.

Predict and Follow My Parcel service

If DPD is chosen to send your order, all deliveries receive notification on the day of delivery of a one hour delivery window by SMS text and/or email (where the customer has provided these details). This enables our customers to plan their days without fear of missing the delivery of thier order.
Tracking and further information available at - www.dpdlocal.co.uk

Royal Mail

Our standard UK delivery service is with the Royal Mail 24 Hour service and once dispatched it will be with you between 1 to 2 working days. Royal Mail 48 Hour will take 2-3 days. A signature may be required upon delivery.

All orders above basket value excl. VAT of £20.00 will require a signature as we dispatch using a recorded delivery option with Royal Mail for added security of your items and safe delivery of orders.
Tracking and further information available at - www.royalmail.com/track-your-item

Returns

Accepted within 30 days

Returns postage

Buyer pays return postage

Return policy

Refer to eBay return policyopens in a new tab or window for more details. You're covered by the eBay Money Back Guaranteeopens in a new tab or window if you receive an item that is not as described in the listing.

Most purchases from business sellers are protected by the Consumer Contract Regulations 2013 which give you the right to cancel the purchase within 14 days after the day you receive the item. Find out more about your rights as a buyer and exceptions.

Butler Technik is an evolution of the trading company ButlerBus Technik Ltd, a company formed in 1998 to earn its reputation by providing solutions for customers operating Buses and Coaches from the German manufacturer Daimler EvoBus (specifically SETRA and Mercedes).

The German heater product ranges of Webasto Heaters and Eberspacher Heaters quickly came within our product expertise. These heaters are standard fit for the majority of German quality automotive manufacturers.

Butler Technik are now leading authorised Eberspacher and Webasto dealers, shipping vehicle and marine heating solutions and genuine spare parts to worldwide destinations on a daily basis.

In 2022 Butler Technik became the authorised distributor for Victron Energy solar and power management components to cater for the needs of our customers in the leisure vehicle and marine sectors.

Better Prices, Faster Delivery

Using our proven European purchasing expertise Butler Technik were very able to shorten the supply chain, resulting in huge savings for customers. No more Excessive Pricing, no more prolonged delivery schedules. This is a message that both the trade repairer and vehicle operator had been waiting to hear for long enough! Because of the lower overheads involved in trading via online, we can offer incredible value for money on all our genuinely sourced heating and electric power solutions. Invariably these parts benefit from free carriage also.

Customer Service

Our customers are the core of our business and we pride ourselves on providing first class service. We employ the most knowledgeable and experienced factory trained personnel whose care for our customers covers many aspects. We are here to advise on choice of vehicle or marine heater and replacement parts. Replacement parts recommended to customers are in many instances the conclusion of fault diagnosis work carried out either via telephone or e-mail support. We also provide a pick up and return vehicle heater diagnosis and repair service. See details below.

Genuine Webasto and Eberspacher Parts

Replacement parts are purchased directly from the country of origin to utilise the more aggressive pricing structures and discounts applicable to their home markets. This ensures guaranteed competitiveness on our pricing alongside our extensive vehicle and marine heater “know-how”. An unbeatable combination.
Genuine Replacement Spare Parts? There is much “word-play” used within the automotive spare parts industry. Butler Technik however will always remain transparent and attentive. Our pricing advantage will never come from selling “alternative parts” of unknown origin. Our strength comes from our ability to source, without compromise, Genuine Eberspacher and Webasto manufactured replacement parts from Europe. To remove unnecessary links in the supply chain, we stock the identical items in all respects, at a better price!

Vehicle Heater Fault Diagnosis, Servicing and Repair

Not confident or don't have the time to diagnose, service or repair your heater? Butler Technik provide a pick up and return service to diagnose faults, service and repair vehicle and marine heaters. Our workshop is professionally equipped and manned by experienced heater technicians who will diagnose faults and inform you of the best actions. Read more about our vehicle heater diagnosis and repair service.

Victron Energy Solar and Power Management Systems

With an extensive customer base in the leisure vehicle and marine sectors it was a natural progression for Butler Technik to move into the supply of solar power and power management components. We chose Victron Energy products due the high quality and comprehensive range of products for leisure vehicles, marine installations and off-grid application.

Contact Butler Technik

With an extensive customer base in the leisure vehicle and marine sectors it was a natural progression for Butler Technik to move into the supply of solar power and power management components. We chose Victron Energy products due the high quality and comprehensive range of products for leisure vehicles, marine installations and off-grid application.