Shipping Information

• Our orders are normally shipped via UPS & FEDEX. 
• Your order will be dispatched within 1-3 working days of receiving payment (Monday-Friday and not including local public holidays) and normally you should expect to receive it 4 - 6 days (for USA, Singapore & Europe) after dispatch normally 5-7 working day(for other countries).
• In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.
• For undeliverable packages due to the buyer’s fault (receiver non-contactable by the courier upon delivery or the wrong address/ contact submitted by the buyer), when the package is returned to us, the buyer will be responsible for the reshipping costs if the buyer wish us to resend the item

•  Customer will make payment via Payooner

• We stand behind our products. Items can be returned for exchange or full refund within 30 days from the date you receive your merchandise. Return shipping is the buyer's responsibility unless the return is a result of our mistake or otherwise stated. We are not responsible for any purchase after this 30-day period.

Please note that the custom duties and tax are not included in the product price and shipping price. All custom duties and tax , if any, (by your country's customs) will be borne by the buyer and payable at the destination 

Customer Satisfaction

• If you are satisfied with our service/product, please leave us 5-star positive feedback. Your recognition will make us more confident to develop business and serve you better.If there is any dissatisfaction, please email us before leaving any 1 or 2 ratings,We will try our best to resolve the issues. Please give us the opportunity to resolve any problem.