The Printer Depot#1 Independent Printer Remanufacture in the USProduct Description & Tech Specs
Items Included - RM2-5392-010CN Confirmed compatibility below (REFURBISHED)
The Printer Depot Warranty Terms + Return Policy
Returns are only accepted if the following has occurred.. -Shipping Damage -Manufacturer Defect (I.E: Scanner error & Fuser Error) -Missing functionality (According to part number & specifications) If an issue arises, what happens? -We will provide remote technical support via messages, email, or phone. -We will send replacement parts if necessary. (FedEx Ground) -The end user or purchaser is responsible for the labor associated with the repair. If eBay's money back guarantee is misused we will pursue you directly -Each major component is security marked, any parts swapping will be pursued criminally. -25% Restocking fee will be pursued outside of eBay on false returns Payment Policy -Payment is required within 24 hours of completing the purchase through eBay. -We accept Visa, MasterCard, American Express, and Discover. -We can accept PayPal directly through an invoice. Payment Details -We do offer many products in very high quantity so we do offer services such as... -Net 30 terms per request and approval. -Direct payments through PayPal via invoice. -The Printer Depot in house lay-away plan. *Please contact us for details -We accept Visa, MasterCard, American Express, and Discover through our in house credit card processing. Shipping Policy -We typically ship within 10 Business days via FedEx Ground within the contiguous 48 states. Please message us prior to purchase if you need an order prioritized. This is a new policy that has been enacted since the major supply chain shortages began in 2020. Warranty All of our refurbished printers come with a 90 day warranty. All of our parts come with a 30 Day Warranty . This warranty covers parts, and Remote technical support via phone, eBay messages, or email. Shipping is only covered by us in the first 14 days, on the 15th day and forward shipping must be paid by the buyer. This warranty does not cover consumable items such as rollers, charge rollers, transfer rollers, transfers belts/kits, fusers, or drums. Most issues can be diagnosed by our highly skilled trained professional technicians who are available to our customers free of charge to diagnose any issues you may have with your product. 97% of issues that we have seen have been able to be resolved over remote support. Trusted Seller
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