📦 General Shipping:
We strive to ensure your package arrives as quickly and safely as possible. We ship within three business days of receiving cleared payment, and often much sooner. Every shipment is fully tracked for your peace of mind. Please understand that factors such as weather, high postal traffic, and carrier performance are outside of our control.
Please note: We do not ship to P.O. Boxes. A valid physical address is required for all deliveries.
🌟 UK Customers – Shipped DDP:
Please ignore any automated eBay warnings about import duties! We ship our products directly from the Czech Republic using a Delivered Duty Paid (DDP) courier service. This means we pay ALL import taxes, UK VAT (20%), and customs clearance fees in advance. The price you see is the absolute final price. Your package will be delivered straight to your door with absolutely no extra charges or customs delays upon arrival.
🌟 EU Customers:
Items are dispatched directly from our base in the Czech Republic. As this is an intra-EU delivery, no import duties or additional customs taxes apply.
🌟 Delivery Outside of the UK and EU:
- eBay's Global Shipping Program (GSP): The item is shipped to eBay's processing warehouse in London and then safely forwarded to your worldwide destination. eBay automatically calculates and collects all import taxes and customs fees at checkout, meaning you won't face any unexpected charges upon delivery.
- Direct International Courier: We can ship the item directly to you. Before placing an order, please contact us with your full address details so we can calculate the exact shipping cost and adjust the listing accordingly.
PayPal is the preferred payment method.
📆 14-Day Returns:
We offer a 14-day return policy if you are not completely satisfied with your purchase. To be eligible for a refund, the item must be returned in its original, unused condition and securely packaged.
🤝 Return Shipping & Assistance:
The buyer is responsible for all return shipping costs. However, for your convenience, we are happy to help organize a fully tracked return shipment for you. If you choose this option, the exact cost of the return shipping will simply be deducted from your final refund.
🌍 Geographic Restrictions:
Returns are only accepted for items shipped within the UK and the EU. We unfortunately cannot accept returns from other international destinations.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.
We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.