


We stand by our high-quality products and your satisfaction is guaranteed.

Handling time 1-2 business days. Estimated delivery between 3-5 business days.

We offer competitive prices on all of our exclusive products

Customer Support Available 9-5 on working days
FEATURED PHONES
Paypal
NOTE: We will only send items to your Paypal verified address.
Unverified address: We will require Utility bill - Light, Telephone (No Mobile), etc (date with in last 3 months) showing correct name and address. If you don't provide then we will NOT ship the goods and will refund 90% of money received and charge 10% admin fee.
P & P
Delivery by Post - XTEC (UK) Ltd will send products by 2nd class (or 1st class) post unless stated differently but will NOT take responsibility for lost items and damage in transit if the items have not been insured. Customers will have to put a claim with Royal mail by themself. We will provide details to show we have dispatched the item(s).
All items that are Recorded or Insured need to be signed for by the buyer or member of their household.
Product Information
All product specifications, images, and other information published on our shop have either been made accessible by suppliers, manufacturers, publications, publicists or been gathered from public-domain sources.
Delivery Times
Delivery of products (stock items) will normally be made within 3-7 working days after cleared payment has been received.

Delivery
We dispatch from our UK warehouse five days a week, using Royal Mail, DPD or DHL in the UK depending on the item and service. We also post to the EU and the United States.
Postage options and costs are shown in the Postage section of this listing. For orders outside the UK, any import duty or local taxes are shown at checkout or collected by the carrier on delivery. Once dispatched you'll get a tracking number - carriers can take a little time to show the first update.
Please check your address carefully. If it needs changing, message us straight away - we can't change it once the parcel has left our warehouse.
Returns
Return any item within 30 days of delivery. Change-of-mind returns must be unused and complete, in the original packaging with all accessories. Who pays return postage is shown in the Returns section of this listing - please use a tracked service.
Faulty, damaged or not as described? Open a return through eBay with photos or a video and we'll arrange a free return and offer a repair, replacement or refund.
Warranty
Brand new items come with the standard manufacturer warranty unless stated otherwise.
Refurbished devices come with a 12-month XTEC warranty.
Support
Questions before or after you buy? Send us a message through eBay and our UK team will get back to you.
Refunds are made to your original payment method within 14 days of us receiving and checking your return.