About Feedback

If you have any questions or concerns about your order, please contact us through eBay messages before taking any action. We aim to respond within 1 business day and will always work to find a fair resolution.

Shipping Policy

1. Orders are dispatched within 1 business day of payment confirmation.
2. All items are sent from our UK warehouse by a tracked delivery service. Estimated delivery: 2–3 working days to UK mainland addresses.
3. Tracking information will be provided once your order has been dispatched.

Returns Policy

1. If you receive an item that is damaged, defective or not as described, please contact us within 30 days of delivery and we will arrange a replacement or full refund.
2. Return postage is covered by us in all eligible cases — you will not be out of pocket.
3. Please message us first for any issue. We are happy to resolve problems quickly and fairly.