Shipping & Handling   Details

Default Shipping Cost or Free   Shipping Information: 

▲ Default    shipping cost or free shipping service is only for the lower 48 United    States by UPS Ground or USPS. Other areas or needs other shipping  ways,   please contact us.
▲ Buyers    from Guam, Puerto Rico, Virgin Islands, American Samoa, Alaska,  Hawaii,   PO Boxes, APO/FPO addresses or other countries/areas, there    WILL be extra shipping costs, please contact us for more detailed    information.
▲ Please    make sure your address is valid for both UPS and USPS services. Any    costs incurred because of incorrect or undeliverable address should be    undertaken by buyer.

Handling Time: Shipping    is usually made in 1-3 business days after payments cleared. Orders  are   processed from Monday-Friday; Not on the weekends & public  holidays.

Sales tax /   Customs duties: Any    sales taxes or Customs duties are not included. If came out, they must    be undertaken by the buyer. Sales Tax of 8% will be applied for orders    shipped within the state of California.

Damage In   Shipping: Email  or   call us First! We will work with you to get the case resolved in  the   fastest method.

Return / Refund

If you are not 100%  happy with your   purchase, please contact Us. Please don't directly  opened a request or   case without informing us, or else, we will do  some discounts on the   warranty and other sales-services later on. Hope  for your understanding.

Returns & Exchanges

▲ All    returns must be made within 14 days of delivery date. Items must be in    new, unused condition, with all original materials included with the    shipment. A partial refund may be applied for opened or damaged items,    depending on the condition.
▲ Items    returned under the buyer’s remorse: The return shipping fee must be    covered by the buyer; The original shipping cost will also be deducted    from the refund. 15% restocking fee of the items purchase price will  be   charged. 
▲ Returns    that are the result of our seller's error: Buyer will receive a full    refund of the item as well as shipping charges
▲ All    returns require a RA (Return Authorization) number that will be given   by  our seller. Please contact with us at first for more details.

Defective & Damaged Products 

▲ If    product was received damaged or not as described, please send us some    pictures or videos, so we could well understand your problem, then   solve  them for you ASAP. Besides, it's much helpful for us to claim   with UPS,  remind our related department to pay much more attention to   packaging  later on. Hope for your understanding.
▲ Replacement    or refund of defective or damaged products can only be returned in    exchange for the exact same product, or else, the purchase price will   be  refunded back to your original payment method. 
▲ If    an item is received damaged, customer service must be contacted within   7  days of receiving your item. All returns require a RA (Return    Authorization) number as above.

Payment

Warranty & Feedback