- UK Shipping Options via Royal Mail services:
- 1st Class: Charged based on item (1–2 working days, not guaranteed)
- 2nd Class: Free on some items (2–3 working days, not guaranteed)
- Special Delivery: Guaranteed next working day
- International Shipping via Royal Mail:
- Europe & Ireland: 2–10 working days (not guaranteed)
- USA, Canada & Rest of World: 3–15 working days (not guaranteed)
- PLEASE KINDLY NOTE: Check your local postal sorting office for undelivered items. Items may be held due to size or signature requirements.
- NOTICE: We dispatch orders promptly; however, postal delays may occasionally occur and are beyond our control. If you experience any issues, please contact us first before leaving negative or neutral feedback, so we can assist you in resolving the matter.
IMPORTANT:
To request an invoice that combines shipping please use the Cart feature in eBay to add items until you are done. Then hit the request total from seller button. If you don’t do it this way eBay will force you to make immediate payments for each item you buy and you will be charged excess postage in many cases.
- PAYPAL IS OUR PREFERRED METHOD OF PAYMENT.
- Change of Mind:
- You may return items for a refund or exchange within 7 days of receiving them.
- Buyer is responsible for return postage unless the item is damaged or incorrect.
- Condition of Returns:
- Items must be returned in original packaging and re-sellable condition.
- If the returned item is damaged in transit, the buyer is liable—ensure it is packaged securely.
- Refund Process:
- A refund will be issued once the returned item is received and checked.
- Feedback Request:
- We appreciate your positive feedback and product reviews—they help us grow and improve.
- Issue Resolution:
- If you're not satisfied with your purchase, please contact us before leaving negative or neutral feedback or opening a dispute.
- Most issues can be resolved through clear communication.
- Our Commitment:
- We strive to respond to all inquiries within 24 hours and are dedicated to constantly improving our products and service.
- Your satisfaction is our priority, and we’ll always work to provide the best possible solution.
- Contact:
- Feel free to reach out to us anytime through eBay messaging.