We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.
| Payment | eBay handles all payments on eBay now. Any questions about your payment or issues will need to be addressed to eBay customer support because we are limited in what we are able to do. |
|---|---|
| Shipping | All orders are processed within 1 business day. Most orders that come in before 3pm EST ship the same day. We are closed on Saturday and Sunday so any orders received Friday afternoon will not ship until Monday. |
| Customer Service | If you receive the wrong item, a broken item, your item is lost, or any other issues then please send us a message and give us the chance to take care of it. A picture of the item and a picture of your packing slip always helps. If your item shows delivered and you did not receive it, please open an Items Not Received case with eBay and they will take care of that lost shipment. |