PAYMENT:
We prefer payment through PayPal.

We also accept VISA, MASTERCARD, and AMERICAN EXPRESS payments through our "brick and mortar" store. Please call us at (530) 243-BEER to make payment by credit card.

SHIPPING:
We ship within 3 business days of receiving cleared payment.

We ship ONLY to verified Paypal and eBay addresses.  If you are buying products as a gift or need to ship elsewhere please call us at (530) 243-BEER before you make a purchase.

The carrier shown in each listing is most likely the carrier we will use. However, for combined shipments we reserve the right to choose an alternate carrier as needed.

FEEDBACK POLICY:
We are committed to 5 STAR SERVICE in each of the 4 eBay feedback categories.  If for ANY REASON you do not feel we have earned 5 STARS, please LET US KNOW AHEAD of leaving feedback. We will work closely with you to resolve ANY issue.

We believe in leaving fast, positive feedback only AFTER customers leave feedback for us FIRST. Your feedback posting lets us know that everything arrived properly. If we do not see feedback from you within 5 days of delivery we will contact you to make sure everything is satisfactory.

RETURNS:
Returns or exchanges are accepted on UNUSED items within 7 days of receipt. Your entire purchase price, including shipping charge, will be refunded. Buyer is responsible for return shipping.

INTERNATIONAL SHIPPING:
If the destination country charges import duties, taxes, or broker fees, these fees are NOT included in the item price or shipping charges. Any import fees are the buyer's responsibility.