International Buyers - Please Note:

FERNANDES TEJ-55B

We have received a used FERNANDES / TEJ-55B.

We have performed a fret leveling adjustment, so it is in excellent playing condition and ready to use.

Overall, there are many scratches and dents, and it shows significant signs of use.
After we received this item, we replaced the strings with new ones and had our repair department clean, maintain, and set up all parts.

Condition Grade: B: Shows significant scratches and signs of use, but is perfectly functional for normal use

Case: Non-original gig bag
Accessories: Tremo arm included
Weight: 3.22 kg
Truss Rod: Note: Tested up to 60 degrees in both directions with no issues (some adjustment remaining)
Fret Wear: Within normal range; fret height is sufficient for playing
String height (low-E string): 2.0 mm at the 12th fret
String height (treble side): 1.5 mm at the 12th fret
Strings at setup: .009-.042 set
Repairs/Maintenance: Cleaning, string replacement, truss rod adjustment, octave adjustment, string height adjustment, fret leveling

* As this is a used item, there may be scratches, dents, or other imperfections that are not visible in the photos or not listed here. Please be aware of this in advance.

* Any measurements listed for the truss rod, remaining fret height, string action, etc., were taken by our staff during setup. These measurements are subject to change due to environmental factors such as climate and humidity.
These measurements are intended as a reference at the time of purchase; we cannot guarantee that the measurements will be the same when the item arrives.

* This item is a one-of-a-kind product currently listed simultaneously on multiple platforms, including our in-store display. While we strive to promptly remove product listings upon sale, updates are not always made in real time.
We sincerely apologize if the item happens to be sold out after you place your order, and we ask for your understanding in such cases.

*** The shipping cost to most countries is included in the listed price ***

All musical instruments we sell have been checked and adjusted for playability. The pictures in the listings are of the actual item so please have a look for an idea of the cosmetic condition. As they are used instruments they may or may not have some scratches or wear to the finish. Please note: Ishibashi will not accept returns or refunds in the case of dents, scratches, or cosmetic wear that were originally detailed either in the pictures or description. Thank you for your understanding.

Condition: Some scratches, dents and marks. If you would like to know more about this specific instrument, or have general questions, please don't hesitate to contact us.

Accessories: Please confirm the picture.

Precautions for electronic instruments that use a power supply

The voltage in Japan is 100 V, it is different from most of other countries, you need confirm the voltage of your country and in some cases you have to get locally an adaptor for converting the voltage before use it in your country.

Please note!
All import duties, customs fees, and procedures are the buyer's responsibility - please be aware of the requirements for your country

We will check the condition of the items that we received order over before shipping it out. The usual wait time for our shipping is 7 to 10 days worldwide. We are open from Monday to Saturday 11:00am until 6:00pm (Tokyo time zone) 6 days a week, closed on Sunday.** Please note that all items for sale on here are also available at our retail stores in Japan. There is a chance that they may sell out in our retail location beforehand. We update our information daily, but there is still a chance this may occur. In this event we will cancel the order and refund any payments received. Thank you for your understanding.

More information please confirm our shop policy.

Before Shipping

Shipping

For international shipment we use EMS (Express Mail Service) provided by the International Postal Service or DHL. EMS and DHL are safe, fast (approx. 4 to 14 days worldwide), and fully insured. If you have a preferred choice of courier (which you have your own account for) and would like to use that courier, you may talk to one of our International Sales Agent directly.Please note that we do not ship our merchandises by vessels at sea, only by air. Import duties, taxes and charges are not included in the item price or shipping charges.These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. In the case that the buyer neglects to pay import duty and the package is returned to us, we will issue a refund upon arrival however the original shipping cost, PayPal fees, and a 15% restocking fee will be deducted.

Return Policy

In general we do not accept returns unless in the following exceptional circumstances:


  • Transport damage: Damage caused during shipping. Please check for any damages to your package before signing for your shipment and if you find any damages, report it to the shipping company immediately.

  • You received the wrong item: You received a different item than what you ordered.we would of It is extremely rare that we send the wrong item but in case it happens, course take it back.

    • In the case of any of these reasons, please email our staff within 24 hours and make the subject of your email "Return request". Please be as specific with the details as possible.
    Do not discard any of the packaging, manuals, papers, parts or accessories the item has been supplied with, and in particular, please do not remove protective film from any of the instruments pickups, pickguards, control plates, etc.

    A full refund of the purchase price (minus bank costs, PayPal fees, shipping costs, duty and tax) of the goods, or exchange will be made once the goods are returned to us in the same condition as when they left our premises.

    Please note! We do not accept returns for any other reasons. This means that you can not return an item simply for not being satisfied with what you purchased and we therefore suggest you to do enough research about the specific model prior to ordering.We will gladly provide our expertise beforehand to make your decision easier. We always check every item before shipping out in order to confirm instruments are in perfect working condition. If you have any problems with an instrument once it arrives please contact us and we will work together to resolve the issue.

    Please do not return any merchandise without first having gotten an RMA from us.

    About Us

    Ishibashi Music Corporation.


    Ishibashi Music Corporation is one of the largest and most respected Musical Instrument retail chain stores in Japan. The company is highly regarded world wide as a reliable seller of top quality USED and VINTAGE instruments. Domestically the Ishibashi Music Corporation also handles a large amount of NEW inside of Japan. We have over 12 stores around Japan including Tokyo, Yokohama, Nagoya, Osaka, Hiroshima and Fukuoka. The items listed are stocked at each store and will be shipped from the store after inspection. The usual wait time for our shipping is 7 to 10 days worldwide. We are open from 11:30am until 8:30pm (Tokyo time zone) 7 days a week.

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