As an Authorized Dell Reseller, we are only allowed to sell to end users. Purchases intended for resale will be cancelled.
Also, per our agreement with Dell, we will not export systems outside of the US. Any orders that appear to be freight forwarders WILL be cancelled.
Dell Pro 14 Plus Laptop (PB14250) - Sealed Dell Refurbished w/3yr+ ProSupport Warranty
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This is a Dell refurbished unit purchased directly from Dell. Dell offers a 21 day return policy on all brand new notebooks, so several of them are returned with no problems but the customer changes their mind and decides not to keep the item. Some systems may have a few cosmetic blemishes that would not affect the operation of the system. Dell sells all returned systems whether they were used or not as "refurbished". All of Dell's refurbished notebooks are retested and repackaged to meet original factory specifications, and carry the same warranty and support as the brand new systems.
WARRANTY INFORMATION:
This system comes with a 3 year manufacturer's warranty with ProSupport Next Business Day Onsite Service from Dell ending on 10/9/2029. You will be able to transfer the warranty into your name upon receiving your notebook. We will provide you with a link to Dell's online form along with the necessary info. If you would like an extended warranty, you can extend the warranty through Dell for additional cost.
We can only ship to the continental United States (48 states only). The S&H cost is $29.00 to anywhere in the continental U.S. which includes insurance.
Items will most often ship the same business day if payments are made prior to 1:00 pm Eastern Time. You can inquire about possible same day shipments with payments made between 1:00 and 5:00 pm Eastern time for an additional $10.00 fee.
We ship via FedEx Ground/Home or UPS Ground delivery (our choice) with direct signature required for any purchases (total cost) over $750. Therefore, you must be available to sign for package when delivered. Due to the Seller Protection Policy, it will not be possible to make arrangements to pick the package up at the local FedEx or UPS facility. Ebay restricts all shipments from making those shipment changes. For an additional $25, we can have FedEx deliver the package in the evening if you are considered a residential address.
If you would like expedited shipping, please send us your FULL address for a quote. Payment for expedited shipping must be made at time of initial payment so please contact us PRIOR to purchasing/paying for item so shipping charges can be adjusted accordingly. In the event a system would be need to be returned for ANY reason (buyer OR seller cause), expedited shipping cost is NOT refundable.
NOTE: Sorry, we cannot ship to P.O. Boxes and APO Addresses.
PAYMENT INFO:
Due to item demand, payments are required at the time of purchase.
SALES TAX INFO:
As an Indiana based merchant, we are required to collect sales tax on all purchases shipped to an Indiana address. However, Ebay collects sales tax for additional states based on Marketplace requirements (no matter who the seller is) according to this table. Please click on the link for further information to see if your state is included.
30 DAY FREE RETURN POLICY (Must notify us within 30 days from receipt of item)
100% refund (INCLUDING original and return shipping) if one of the following occurs:
100% refund (LESS original shipping fee) if you change your mind PRIOR to opening the box.
75 - 85% partial refund (LESS original shipping fee) if you change your mind AFTER opening the box. (% based on condition of original packaging)
50 - 80% partial refund (LESS original shipping fee) if product has been damaged or components missing.
We pride ourselves on our excellent customer service! Please contact us with any issues you are facing prior to leaving any neutral or negative feedback to allow us to resolve your issue. Because this system is factory sealed, we have not inspected the contents or operation of the system and therefore, cannot verify that each individual system is operating properly. Dell, however, inspects each system before shipping it and verified that everything is operating properly. Any system performance issues need to be addressed by contacting Dell through their warranty coverage procedure.
ABOUT US:
We are a Dell Authorized Reseller and have been selling their products since 2003, specializing in refurbished systems that carry the same manufacturer warranties as new systems. We are large enough to offer a variety of products at great prices, but small enough to provide excellent and personal customer care by being responsive to questions and standing behind the products we sell.