Returns: You
have 30 days from date of delivery to return your order, if you have
decided not to keep the item. You will be responsible for the return
cost and item returned must be in original packaging unopened and unused
condition.
Exchange: If
you have decided to exchange an item already received, you need to
first return the original item in original packaging unopened and unused
condition.
Faulty Item: You
will receive a refund or replacement when we have received and tested
the faulty item which usually takes 1-2 weeks after we have received
your item. Some items may need to be sent to the manufacturer for
testing or repair which can take longer.
We
do not offer a replacement service while your item is being tested. If
you need to continue using your item then we would suggest that you
place a new order for the same or similar product and request a refund
for your faulty item.