1. Order Processing & Dispatch:
All orders are shipped from India within maximum 5 working days after payment confirmation. However, we mostly dispatch orders within 3 working days, so customers usually receive their parcels earlier.
2. Delivery time is between 12 to 28 business days depending upon your destination. Prices charged are for economy courier service and if you want expedited service, please contact us to know the additional shipping charges.
3. Custom Duties/Taxes etc.:
For US Customers: Import duties, taxes and charges are included in the item price. These charges are pre-paid by us and hence not buyer's responsibility.
For Other Countries: eBay mechanism collects the VAT etc. and hence duties /VAT etc. are also prepaid.
4. We only ship your order to the eBay registered address given to us at the time you checkout on eBay. Please verify that this address is the correct one you wish to have your package sent to.
5. Shipping Method:
We ship all orders using the ITPS (International Tracked Postal Service) of India Post. This service offers faster delivery than standard postal methods and provides reliable tracking updates throughout the shipment process.
6. For any query, we request you to either use the ask question button. We normally reply back the same day or the next Indian working day.
7. Please always contact us if you have any issues or problems with the products or any other aspect of the transaction. We will resolve any problem that you may have in the best possible manner. Our motto is 100% customer satisfaction so that you come back again to make more purchase with us and we enjoy excellent business relationship always.