IP66 water resistance rating: Do not use this product in an overly humid environment or any other places where the product may be
at risk
of water damage. This includes steam rooms or conditions in which the product
may be immersed in water.
*A MicroSD card is not included in the packaging and must be
purchased separately. (The product supports a maximum capacity of 256GB and
only supports FAT32 format. If you are using a MicroSD card with a capacity of
64GB and above, please go to the camera plug-in page in Mi Home app/Xiaomi Home
app. Go to Settings > Storage Settings and click on "Format memory
card". After formatting the memory card into FAT32 format, you can use the
product). After installing or removing the MicroSD card, ensure that the dust
cap on the SIM card tray is in place to prevent water from entering the product
and impacting normal use.
*The device QR code is on the base of the product. It is
recommended that you scan the QR code to connect to the network before mounting
the device.
*The working temperature of the product is -30°C–60°C and
the working temperature of the adapter is -30°C–45°C. The adapter is not
waterproof, so it is recommended that the adapter be kept and used in an indoor
environment. The working temperature data come from Halai laboratories. Actual
data may vary depending on environmental factors.
*Cloud storage is a paid feature and requires the cloud
storage service to be activated. *Please remember that the use of recording
equipment, such as Xiaomi Outdoor Camera CW400 to capture video or sound
recordings may affect individuals' personal data. The processing of personal
data may involve compliance with local data protection regulations. Please note
that you are solely responsible for the use you make of this device and for
compliance with any such regulations that may apply to you.
Vat registered company, VAT Number: GB151239237.
Invoice will be provided on request.
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We always dispatch our orders the same working day. If an order is placed on a weekend/ holiday, then it is dispatched the working day that follows. The delivery date depends on the shipping service opted at checkout.
In the unlikely event that your goods fail to arrive within 10 working days of dispatch you should contact us in writing so that we could solve the problem.
Please make sure that you contact us in writing within 10 working days of your order. Please be aware that if we are not contacted within 10 working days of your order, it will be assumed that you received your order as requested.
In the unlikely event that your goods fail to arrive within 25 working days(for EU addresses) or 35 working days (for Non-EU addresses) of dispatch you should contact us in writing so that we could solve the problem.
Delivery times can be significantly longer for certain countries, due to their Customs Import Duty Policies.
We will not re-send orders returned undelivered due to non-collection or insufficient address details unless postage is repaid. And in case of refund, in such circumstances the postage will not be refunded.
Orders made before 1PM will dispatch same working day.