• We ship it by air express (DHL/UPS/FedEx/TNT, door to door) from China,5-7 days to arrive as normal. Possible delay is subject to accident factors like overstock, strike, bad weather, public holidays etc
  • If no delivery options for your area,Please contact us to check freight before your purchase.
  • We ship it to your pycsical address (no post box) as it on eBay as default, Please assure your address is correct after purchase.
  • We will upload the tracking number on eBay after shipment.
  • The Buyer is responsible for the import tax and possible Vat on arrival,those are not included in your pre-payment.
  • We will contact you if your address is not right or completed for the delivery, we reserve the right to delay the delivery until all is confirmed.

  1. We prefer payment via PayPal for your purchase.

  2. If you don’t’ have PayPal, we also accept other way like bank transfer to our company account. Please contact us for account details after purchase.

  3. Please pay for it within 3 days after purchase or an unpaid dispute will be issued against you.

  4. If you purchase it without payment and any response, which will bring troubles for both us.

  5. Please be serious for your purchase on eBay.

We provide one year warranty and lifetime online tech support from the time of receipt of goods ,the consumables are not covered.
We have professional technical team to assure our prefect service.
 
 
Online Service:
For any problems, you can contact us online via Email,Whatsapp,SKYPE,Teamviewer ,please send us description of the failure in details better with photos, video clip if possible, our technician will check out all the information then reply you with solution timely, if there is part needed to be replaced, we will send it at the first time by Express for FREE under warranty.
To get our tech team how to support you online, please contact us after purchase.
 
Local Support:
We can provide the local training and support for you, please contact us in advance and arrange the VISA and Tickets before dispatch, buyer is responsible for the board and lodging + 50$/per day before return.
 

 

Your satisfaction is our first priority. Defective product will be offered for an exchange or refund.

It is buyer's responsibility to contact us within 30 calendar days of receiving a defective product. Otherwise, no replacement or refund will be made. All items MUST be returned in their original condition.

The original Shipping and handling charges are not refundable.

Buyer is responsible for shipping and proof of delivery on all returns.

Upon verification of any faults of the returned item, we will reimburse the postage of return and arrange replacement item or refund within 2 business days on your choice.

We will take care of the cost to send the replacement item to you

 

 

 

 

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