Item sold as is, listed and pictured, sale is final. No exchanges or refunds. Item will be shipped within 3 business days after verified payment. Payment must be made within 3 days of end of listing otherwise a unpaid item dispute will be open on the 4th day, unless other arrangements are made. Seller is not responsible if item is lost, misdirected or damaged during shipment. Please note, flash from camera may make the item appear lighter or darker than it actually is. Comes from a smoke-free, pet friendly home. I describe the product to the best of my ability in the listing and may make mistakes. If you have any questions, please contact me. Thank you.