Terms and Conditions:
- PLEASE READ -
We strive to provide "100%" customer satisfaction by offering the best combination of quality, price, speed, and service that you will find anywhere on or off Ebay. We value your patronage.
Domestic Shipping
We strive to ship all orders within 24 hours on business days (holiday
periods excluded). If a delay occurs that is longer than would normally
be considered commercially acceptable, we will attempt to contact you.
Please be aware that time zones and scheduling may not allow same-day
shipping in some cases. If a shipment is especially urgent, please
contact us, and we will do our best to accommodate your needs - next day
options may be available.. In addition to allowing at least 24 hours
for shipment, please allow 2 - 3 days for Priority mail, 1 - 2 days for
Express mail, and 1 - 5 days for UPS. Shipping costs are available to
you through Ebay before bidding. If you do not find the shipping cost
acceptable, please do not bid. We also think shipping cost are high -
but unfortunately, cannot control them. Giving us a low rating because
of shipping costs is unkind and does not benefit anyone.
As per Ebay policy, we will ship to your registered Paypal address only.
Please make any needed address changes with Paypal before purchasing.
International Orders:
When placing an order from outside the USA, please use caution when
selecting your shipping option. First class mail is an economy service
and may take 30 days or more in some instances. First class mail is also
not trackable. Priority mail International averages 7 - 10 days, and
Express 3 - 5 days. These times will vary by country and can be longer
if there are customs delays.
We are a legitimate business and will NOT falsify customs documents - please do not ask.
Returns
Each item in our Ebay store has its own return policy. Please take a
moment to read it. With rare exceptions in case of a gross error on our
part, shipping costs (either original or return) are NOT refundable.
(Local auto parts stores will not pay your travel costs to return a part
either.) Shipping costs will be deducted from refunds on "free shipping" items.
Applications
We guarantee our parts to be as described by part number, picture, and
verbiage. While we do our best, vehicle applications, however, simply
cannot be guaranteed. In most cases, we do not generate application
lists. It is the nature of the auto parts business that, in rare cases, a
part will not be correct for a certain vehicle even though it "should"
fit. This may occur because of errors on application lists, mid-year
production changes, changes to the vehicle since it was built, the fact
that a car was not built for the US market, etc. It is the buyer's final
responsibility to visually verify that the part they are purchasing is
correct for their vehicle. If a part does not fit your vehicle, this
does not mean the part is "not as described."
Payment
We accept Paypal as well as all major credit card directly through Ebay. If you need other payment options, please contact us.
Feedback
If you have a problem with an item purchased from us, please let us know
before leaving feedback and we will work toward an equitable
resolution. We really appreciate 5 star seller ratings in every category
– if we can do something to improve toward meeting this goal, please
let us know - we do value customer input. If you are prone to hostility
in the event of a problem, please do not purchase here. Problems can be
solved much more easily when civility is kept intact.
Warranty
All of our products are covered by a warranty. Please see details in
each individual listing for length and terms as well as the warranty
statement on our website. Warranty covers parts only. We do not warranty
labor unless specifically stated. In absolutely no case will there be
any warranty for loss of use, towing, incidental or consequential
damages, etc.
Manufacturer's names, numbers, etc, are used for reference purposes only, Accurate Technical Services, LLC is not affiliated