iPower Resale is a small, passionate group specializing in the resale of open box, refurbished, and pre-owned Apple hardware. We are happy to accommodate any customer, from students buying their first laptop to high-end production companies powering the modern entertainment industry, and every unique customer in between. We endeavor to forge a strong relationship with each of our customers, to help ensure that every customer and every business gets the savings and customer service they deserve.

All orders ship Free via UPS Ground. Orders will be shipped within 1 business day from Southern California. 

Orders will ship with Signature Required on delivery and typically arrive within 1-7 business days. Feel free to contact us if you have any questions about the status of your order.

All devices are inspected and tested for the following:

Functional body with no cracks, all removable components / panels firmly in place

Functional hinges (not stuck, hold form)*

Functional power / restart / hibernate / sleep buttons

Functional display (no dead pixels or screen burn) with no cracks

Full hardware test

Functional ports

Functional microphone

Functional speakers

Functional camera and indicator light

Functional Wi-Fi

Functional Bluetooth

Functional Fans

Functional RAM

Functional Storage

No activation error

Functional OS

Functional hard drive and data wiping, cleaned of previous user files

We are always available to answer any questions or concerns! If for some reason you are unhappy with your purchase please contact us right away.

We can accept a return within 30 days of purchase for an exchange or credit.

The device must be packaged the same way it was initially received with all originally included items. Unfortunately, we cannot take returns of products that have been disassembled, modified, or mishandled.

How many battery cycles does this device have?

Exact battery cycles will vary but all devices will have a battery health of 80% or higher.

Can you send me the serial number of a device?

Yes. After you receive shipping confirmation, send us a message and we can provide you the serial number at that time.

Can I see pictures of the exact device I will receive?

No. We have large quantities of devices in stock at any given time, providing pictures of the exact device you will receive is not feasible.