REPAIR PROCESS
COMMON ISSUES (Not limited to):
1. No power
2. Lines in screen3. Display fading on and off
4. Part of the screen not working
5. Damaged Display
*Not sure what the issue is?
TURNAROUND TIME:
You can expect to receive your unit 4-7 business days after it lands in our repair shop.
REPAIR SERVICE OUTLINE:
This listing is a REPAIR SEVICE only! You will ship your unit to: 206 Old Harrods Creek Road, Ste 3, Louisville, KY 40223 after you purchase this listing.
STEP 1
Once we receive your unit, we will contact you via your eBay account with a final repair quote. NOTE: your $35 diagnostic DOES count towards your final repair quote. When you approve the quote, we will send you an invoice directly from eBay where you can pay with confidence!
STEP 2
During repair, all replacement parts and components are tested rigorously to ensure a long-term fix.
STEP 3
Once we successfully repair your unit, we will ship it back to you at no cost!
NOTE:
If we are unable to repair your unit and you do not purchase a refurbished replacement, we will ship the unit to the listed return address within 5 business days. The $35 diagnostic fee is NOT refundable.
We can fix most issues with this unit! However, if there were a case where a repair was not feasible, we'll gladly offer you a refurbished replacement unit that comes with a 1-year warranty!
MY RADIO STILL HAS ISSUES!!
Unfortunately, we cannot guarantee every repair will be a long-term success. That is why we arm all of our repairs with a 1-year warranty! Every unit is returned to your home with a secret warranty code so you can have confidence in your repair.
REPAIR PRICING:
Repair costs vary depending on the issue. We cannot provide an accurate quote until we run diagnostics on your unit! However, repairing your unit is ALWAYS a more affordable option vs. purchasing a refurbished replacement or even worse, paying thousands of dollars for a new piece from the manufacturer.