Ford Bonnet Release Cable + Fitting Bracket CONCOURSE Quality XA XB ZF ZG hood open - BC2003

DISPATCH NEXT DAY

Once your payment has been cleared our aim is to have your parts on their way the very next business day.

DELIVERY

The usual delivery time once your order has been dispatched is 3-5 days to most metropolitan areas but can take up to 14days for some regional areas

POST

Most parts are sent by Australia Post 'eParcel' with tracking and larger parts by door-to-door courier

COURIER

Parts that can't be sent by Australia Post will be sent by door-to-door Courier and details will be emailed to you for this process. Couriers can't delivery to PO Boxes, so we require residential or business address and contact phone number.

TRACKING

Where tracking numbers are available these will be sent to you with our dispatch confirmation.

INTERNATIONAL

eBay - NewZealand. If you're looking at our Aust eBay site from NZ it should have the new Sales Tax rules applied.

On purchase, eBay takes the sales Tax and pays NZ taxes directly. You will receive a tax paid invoice directly from eBay.

eBay - Other International. Buyers looking at our Aust eBay site may have the local sales/consumption taxes applied. Please check with eBay to confirm.

?We offer good old fashioned, common sense warranties.

No matter what the problem is please contact us first with your invoice details so we can work out the best way to help.

RETURNS & REFUNDS

We're committed to providing the best customer satisfaction possible. We will gladly accept a return for a refund of most non-defective items. Within 30 days of receipt of your order, you may return products that meet each of the following criteria: 

Have the original invoice attached

Are in their original packaging

Have original manufacturer information

Are not used, installed, or disassembled

Are not damaged due to incorrect installation

Do not have missing parts, hardware or instructions

Are not custom made or specifically ordered in

Are not changeover items

Please note this Policy is not a warranty against defects. For defective goods, please contact us directly.

RETURN PROCEDURE

To complete your return, contact us with the details of your proposed return, refund and confirmation that you can meet the returns criteria set out above

Once we have received your return, conducted an inspection of the return, and verified that your return meets the above guidelines, a full refund will be issued. All applicable sales taxes will be refunded.

CHANGED MIND.

Items can be returned to us for a refund or store credit.

Returns due to change of mind or incorrect selection; the buyer will cover shipping costs of the returned product. Items will only be accepted if they are returned in original condition, unused or marked.

NEW PART WARRANTY.

All our items are covered by manufacturer warranties for peace of mind. The period can vary according to the part but as a minimum (unless otherwise stated) we cover all parts with a 12-month replacement warranty on new parts. As is the norm for manufacturers warranties, we cover replacement of the part only and no warranty is offered for any labour, fitting or damages cost.

Obviously, we are not liable for any losses or expenses incurred due to defects or any third party claim. All our warranties are limited and do not apply if the parts are not installed correctly, abused, damaged, not correctly maintained, not operated within manufactures specifications or installed on modified or high-performance engines, vehicles or race cars

INCORRECT SUPPLY.

If we stuff up and send the wrong part to you, generally the part will need to be returned before correct item is sent – we will replace your item including the shipping costs if notified within 14 days of arrival date.

DAMAGED IN TRANSIT.

Please inspect your parts immediately when you receive them and contact us with clear photos of the damage(s) and include your order number in the subject line. Please notify us within 14 days of delivery. We will get back to you as soon as possibly.

See eBay Managed Payments.