


COMBINE ORDERS
When ordering more than one part we can save you postage
costs, where possible by consolidating your parts into the one parcel.
Just add all the items you are after to your eBay shopping
cart and then in your shopping cart click 'Request Total Invoice From Seller'
this means we can combine the orders into one, send an updated eBay invoice
with your shipping cost savings. We can only do this before you pay for the
items.
DISPATCH NEXT DAY
Once your payment has been cleared our aim is to have your
parts on their way the very next business day.
DELIVERY
The usual delivery time once your order has been dispatched
is 3-5 days to most metropolitan areas but can take up to 14days for some
regional areas
POST
Most parts are sent by Australia Post 'eParcel' with tracking
and larger parts by door-to-door courier
COURIER
Parts that can't be sent by Australia Post will be sent by
door-to-door Courier and details will be emailed to you for this process.
Couriers can't delivery to PO Boxes, so we require residential or business
address and contact phone number.
TRACKING
Where tracking numbers are available these will be sent to
you with our dispatch confirmation email.
INTERNATIONAL
eBay - NewZealand. If you're looking at our Aust eBay site
from NZ it should have the new Sales Tax rules applied.
On purchase, eBay takes the sales Tax and pays NZ taxes
directly. You will receive a tax paid invoice directly from eBay.
eBay - Other International. Buyers looking at our Aust eBay
site may have the local sales/consumption taxes applied. Please check with eBay
to confirm.
We offer good old fashioned, common sense warranties.
No matter what the problem is please contact us first with
your invoice details so we can work out the best way to help.
CHANGED MIND.
Items can be returned to us for a refund or store credit.
Returns due to change of mind or incorrect selection; the
buyer will cover shipping costs of the returned product. Items will only be
accepted if they are returned in original condition, unused or marked.
FAULTY.
Send an email to info@restocountry.com.au with clear photos
of the fault(s) and include your order number in the subject line. We will get
back to you as soon as possible. We will replace your item including the
shipping costs if the item was found to be faulty or non-functional within 14
days of arrival date. Buyer to cover shipping costs, each way, for warranty
purposes after 14 days.
NEW PART WARRANTY.
All our items are covered by manufacturer warranties for
peace of mind. The period can vary according to the part but as a minimum
(unless otherwise stated) we cover all parts with a 12-month replacement
warranty on new parts. As is the norm for manufacturers warranties, we cover
replacement of the part only and no warranty is offered for any labour, fitting
or damages cost.
Obviously, we are not liable for any losses or expenses
incurred due to defects or any third party claim. All our warranties are
limited and do not apply if the parts are not installed correctly, abused,
damaged, not correctly maintained, not operated within manufactures
specifications or installed on modified or high-performance engines, vehicles
or race cars
INCORRECT SUPPLY.
If we stuff up and send the wrong part to you, generally the
part will need to be returned before correct item is sent – we will replace
your item including the shipping costs if notified within 14 days of arrival
date.
DAMAGED IN TRANSIT.
Please inspect your parts immediately when you receive them
and send an email to info@restocountry.com.au with clear photos of the
damage(s) and include your order number in the subject line. Please notify us
within 14 days of delivery. We will get back to you as soon as possibly.
Resto Country was first established as Kingswood Country in
1986 as an Auto Dismantler and retailer of new and used parts.
We are an Australian company operating out
of Melbourne. We have since grown and now specialise in replacement parts for a
large range of older model cars, which predominantly include Holden Kingswoods,
Commodores, and Early Fords.
We work hard to ensure we have a wide range of products that
are as close to original as possible so you can find what you’re after and keep
these beautiful cars on the road. To do this we source products from a wide
range of suppliers and pass our savings onto our customers. Some of these
suppliers include but are not limited to; Holden GMH, Ford, Rare Spares, Mackay
(OEM), Gates, KBS Coatings, VHT Paint, Speco, CPC, Bosch and many more.
Resto Country is a long time eBay PowerSeller with 210,000+
positive feedbacks – positive proof we deliver just what you're after. We work
hard to dispatch parcels within 24 hours and have a full customer service team
who are happy to help with your resto or any queries.
We operate out of our warehouse where we dispatch daily
Australia wide and Overseas