Warranty coverageThis warranty covers car parts purchased from New Parts Hub for a period of 1 year from the date of purchase.
EligibilityTo be eligible for warranty coverage, the part must be fitted by a certified professional mechanic. Proof of fitment, including the mechanic’s certification, must be submitted to New Parts Hub within 30 days of the purchase date. Please send supporting documentation to us by email.
Professional installationThe part must be installed by a professional mechanic in accordance with the manufacturer’s specifications and industry standards. Installation by an uncertified individual may void the warranty.
Proof of fitmentCustomers must provide proof of fitment: a detailed invoice from the certified mechanic specifying the installation date, the mechanic’s credentials and any other relevant details.
Submission deadlineProof of fitment must be submitted to New Parts Hub within 30 days of the original purchase date. Failure to submit the required documentation within this timeframe may result in the warranty being voided.
Warranty claimsIn the event of a warranty claim, customers must contact us immediately. The claim must include the original proof of purchase, proof of fitment and a detailed description of the issue.
ExclusionsThis warranty does not cover damage caused by improper installation, misuse, neglect, accidents, or any modifications not approved by the manufacturer. Normal wear and tear is also excluded.
Warranty processUpon receipt of a valid warranty claim, New Parts Hub will, at its discretion, repair or replace the defective part. If the part is no longer available, New Parts Hub may provide an equivalent replacement or a refund.
TransferabilityThis warranty is non-transferable and applies only to the original purchaser of the part.
Limitation of liabilityNew Parts Hub shall not be liable for any consequential, incidental or indirect damages arising from the use of, or inability to use, the warranted part.
Governing lawThis warranty is governed by the laws of England. Any disputes arising under or in connection with this warranty shall be resolved through arbitration in accordance with the Arbitration Act 1996. By purchasing from New Parts Hub, the customer agrees to abide by these warranty terms. New Parts Hub reserves the right to modify or update these terms at any time without prior notice.