Warranty, Terms & Conditions
Warranty Coverage
Only engines and gearboxes supplied by GP Metals & Spares are covered under our parts 3 Month Warranty. All other items are supplied with a 30-day return policy only, covering the cost of the part itself. No warranty is offered on ancillary, electrical, or body components.
Returns
If you have ordered an incorrect part (for example, where the part number differs), you may return it within 30 days of receipt using a completed Returns Form (see ‘Returns’ section). Upon receiving the returned item, we will dispatch a replacement if available. If a replacement is unavailable, a refund will be issued, and you will be notified by email.
Return postage costs are non-refundable, unless the item was faulty or incorrectly supplied.
All returned parts must be in the same condition as supplied, complete with all security marks, seals, and labels intact.
Exclusions
GP Metals & Spares does not cover labour costs, fitting, removal, or any associated charges. Warranty or return coverage does not extend to vehicle damage, downtime, or consequential losses of any kind.
Inspection & Reporting
All items must be inspected upon delivery. Any transit damage must be reported within 24 hours, supported by clear photographic evidence (including the packaging and shipping label). Claims reported outside this period may not be eligible for investigation.
Tampering & Modifications
Any signs of tampering, modification, or attempted repair will void warranty and return eligibility.
Installation & Safety
We strongly recommend that all safety-critical parts be fitted by a qualified automotive technician. GP Metals & Spares accepts no responsibility for faults, injury, or damage resulting from incorrect installation or handling.
For full terms and conditions, please refer to our Business Seller Information below.
Please Note: While graded, all parts are second hand and may consist with minor cosmetic imperfections which do not show up well in photographs, such as light scratches and markings. All items are tested prior to removal, and are in working condition unless otherwise stated in the listing. Please ensure to fully inspect all photographs, as the item shown in the listing is the item you will recieve. In the unlikely case that the item has been damaged or lost in storage, we will send a replacement in the same or better condition where possible.
Please do not click buy now unless you are sure this is correct for your vehicle. If unsure, please contact us with your registration or VIN, and our customer support team will be able to help. If you have any other questions or queries, please don't hesitate to ask.
If upon delivery there is any damage to the exterior of the package, please photograph this before opening, then fully inspect the product to ensure the item is as expected. In the unlikely case your item has been damaged in transit, please contact us within 24 hours of the delivery time with photographs so that we can open an investigation on your behalf.
