Please see photos for an accurate depiction of the item before purchasing.
FAQs:
Q. Do you accept offers? Not on our auction listings, we always allow an auction to
run its full allotted time.
Q. When will you reply
to my message? We are available
to respond to questions Monday to Friday 08.00-16.00. We are
unavailable to answer any messages outside these times as well as bank
holidays, and will try to respond within 48 hours.
Q. Do you combine postage? Our listings operate out of 3 sites, and we have found that collating items together from each site has negatively impacted our customer experience. Due to this we can only combine postage from the same warehouse your item is coming from. For more information about combined postage, please contact us before paying.
Q. What about
feedback? We will always leave
feedback, if you have any issues please contact us before leaving feedback
as we aim to resolve any problems. The Hospice operates a
"no-quibble" return policy with a full refund including postage if
you are not satisfied.
Q. Do you send
internationally? Unfortunately we
do not send goods internationally. We can work with mail forwarding services
with a British address, however the buyer will be responsible for sorting this.
Q. Where do I collect
from? We run out of three warehouses so please
message us to be advised where and when you can collect. WE DO NOT HAVE
GOODS AT THE MAIN HOSPICE SITE IN FOXHALL ROAD, PLEASE DO NOT GO THERE FOR EBAY
ITEMS.
The letters at the end
of each title are for internal tracking use only, and are not a reflection of
the listing.
All of our proceeds go
to St Elizabeth Hospice.