We accept PayPal, Visa, MasterCard, and American Express. You can choose your preferred payment method during checkout. We also accept payment over the phone, telephone number 01903 889942.

Standard Shipping:
All items are dispatched via Royal Mail Tracked 48, which offers reliable and secure delivery within the UK. This service typically delivers within 2 to 3 working days from the dispatch date.

Next Day Delivery:
For those who require their items more urgently, we offer a Next Day Delivery service, which can be conveniently selected during the checkout process. Please note that this service is available at an additional cost.

Order Processing:
Orders placed before 3:00 PM (Monday to Friday) are processed and dispatched the same day. Orders placed after this time, or on weekends and public holidays, are dispatched the next working day.

Items Sent in Error:
If we have sent you the wrong item, please contact us within 14 days of receiving your order. We will provide a prepaid shipping label to return the item at no cost to you. Once we receive the returned item, we will send the correct one or process a full refund.

Damaged or Defective Items:
If your item arrives damaged or defective, please contact us immediately with photos of the damage. We will arrange a replacement or refund as soon as possible.

Returns for Refunds:
If you are not satisfied with your purchase and wish to return it for a refund, you may do so within 30 days of receiving your order. The item must be unused and in its original packaging. Return shipping costs are the buyer's responsibility, and a restocking fee may apply.

For any return or exchange requests, or any other questions, please contact our customer service team via eBay messages. We aim to respond within 24 hours during business hours.