1. If there is any issue with your item(s), please contact us via eBay Messages first before opening a return or filing a case. Thank you for your understanding.
All items in our store come with a 30-day return and refund policy.
We would highly appreciate it if you could provide detailed descriptions and photos of the item’s condition before submitting a return or opening a dispute.
2.📌Important note:
Please message us to obtain the correct return address before sending back your item!
Our shipping warehouse and return warehouse are separate locations, so do not send items back to the original shipping address.
You must send the product to the return address we provide. Unauthorized returned packages will not be accepted.
We reserve the right to deny any refund if items are returned to an unspecified address.
3. Return shipping fees incurred due to the buyer’s personal reasons shall be borne by the buyer.
Buyers will also be responsible for all return shipping costs if products are damaged due to improper operation, or if the items have been privately opened and repaired.
4. Refunds will be processed within 3 working days after we receive your returned packages.
If you have not received your refund by then, please reach out to us.