We do everything we can to ship your orders out as soon as possible. Basically orders are shipped out in 1 business day. To ensure orders can be delivered to you without any problem, your complete and correct physical shipping address should be provided when you check out.We do not ship to FPO, APO or PO Box addresses. For USA other locations such as Alaska, Hawaii, Puerto Rico, please contact us for additional shipping cost.

If buyer provides wrong address and the package returned to sender at last, buyer should pay for reshipping fee to resend the item to new address. If refund is required, we will only refund 90% of the item price because shipping cost should be deducted from the refund total.Thanks for your understanding.

You will always enjoy a 60-day Satisfaction Guarantee. Buyer could return new and unused products in original factory and re-saleable condition for any reason within 60 days from the date of purchase. Please note that all returns should be pre-approved by our customer service team. Before return, please contact our customer service team via eBay Messages for RMA number and return instructions. Unauthorized returns or used item will not be accepted.The refund will go back to the account which you use to pay for order.

For defective or damaged item, please contact us and provide as much problem details as possible, we will consider to waive return and ship replacement item or issue full refund to you directly after problem is confirmed.