Warranty, Terms & Conditions

Warranty Coverage
Only engines and gearboxes supplied by GP Metals & Spares are covered under our parts 3 Month Warranty. All other items are supplied with a 30-day return policy only, covering the cost of the part itself. No warranty is offered on ancillary, electrical, or body components.

Returns
If you have ordered an incorrect part (for example, where the part number differs), you may return it within 30 days of receipt using a completed Returns Form (see ‘Returns’ section). Upon receiving the returned item, we will dispatch a replacement if available. If a replacement is unavailable, a refund will be issued, and you will be notified by email.
Return postage costs are non-refundable, unless the item was faulty or incorrectly supplied.

All returned parts must be in the same condition as supplied, complete with all security marks, seals, and labels intact.

Exclusions
GP Metals & Spares does not cover labour costs, fitting, removal, or any associated charges. Warranty or return coverage does not extend to vehicle damage, downtime, or consequential losses of any kind.

Inspection & Reporting
All items must be inspected upon delivery. Any transit damage must be reported within 24 hours, supported by clear photographic evidence (including the packaging and shipping label). Claims reported outside this period may not be eligible for investigation.

Tampering & Modifications
Any signs of tampering, modification, or attempted repair will void warranty and return eligibility.

Installation & Safety
We strongly recommend that all safety-critical parts be fitted by a qualified automotive technician. GP Metals & Spares accepts no responsibility for faults, injury, or damage resulting from incorrect installation or handling.

For full terms and conditions, please refer to our Business Seller Information below.

⏱️ Please Note – Instrument Clusters / Speedometers

All instrument clusters are used and graded parts that may show minor cosmetic wear, such as light scratches or small marks on the display or lens.
Each unit is tested prior to removal and confirmed to be in working condition, unless otherwise stated in the listing.

Please review all photos carefully, the item shown is the exact one you will receive.
In the unlikely event that an item is lost or damaged in storage before dispatch, we will provide a replacement of equal or better condition, where possible.

⚙️ Fitment

Please ensure this cluster is correct for your vehicle before purchasing.
If unsure, contact us with your vehicle registration or VIN, and our support team will be happy to confirm compatibility.

⚠️ Important Information

• Coding & Programming: Most instrument clusters will require coding, mileage adjustment, or immobiliser pairing before installation.
  This must be performed by a qualified auto electrician or diagnostic specialist using manufacturer-approved software.

• Mileage Display: The displayed mileage will reflect the donor vehicle’s recorded value and may need to be adjusted during coding.

• Warranty & Tamper Seals: All clusters are security-sealed. We do not accept returns if the seal has been broken, removed, or tampered with.

• Proof of Fault: If a unit is found to be non-responsive or faulty, we require photographic or diagnostic evidence (e.g. screenshots from scan tools).

• Liability: GP Metals accepts no responsibility for damage or loss resulting from improper fitting, handling, or programming errors.

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🚚 Delivery & Inspection

Instrument clusters are securely packaged for delivery.
If the parcel arrives with visible damage, please photograph the packaging before opening, then inspect the item fully.
If any damage is found, contact us within 24 hours of delivery with clear photos so we can open an investigation with the courier.

If you have any questions about compatibility or programming, please contact us, we’re here to help!