We have warehouses in Sydney, and we will choose the most suitable service to send the package according to the distance of your delivery address.

Orders will be shipped out within 24 hours after the payment is cleared, but may delay during holidays and Weekends. Please check your delivery address and make sure they are correct before payment. PO BOX address is not recommended for high value items, and please leave us your phone number for delivery.

Please be aware that PO Boxes cannot receive items that are too heavy, too large or more than 1 meter in size. If the item purchased exceeds the above conditions, please do not fill in the po boxes address.

After payment is cleared If you paid before 12:00 AM, Items are dispatched within one business day otherwise will send the next day, however please allow 2-6 business days for it to arrive.Remote areas will required longer delivery time.

If you need to cancel a purchase after the product has been dispatched, please note that the postage fee may not be refundable. Additional postage fees may apply for re-delivery or re-direction requests.

Your eBay registered postcode determines your shipping rate. This rate is displayed near the sale price when you are logged into your account. It displays as either as FREE or a $ figure.（Postage fee is free for most area except remote or offshore area）

Before placing order, please be reminded that an additional AU$10-80（Not for Expedited Logistics） shall be charged by the logistic agency per-package for remote areas.

Our service executive shall contact you shortly after you place orders if you are in remote areas. Thank you very much for your kind understanding.

Buyers must agree with the above postage and handling terms before purchase.

We accept PayPal Payment, Credit card, Ebay Payment and so on.

Payment should be completed within 2 (Two) days of auction closing. Or unpaid dispute will be filed for closing auction.

We will leave a positive feedback immediately after payment is received. We appreciate a positive feedback as much as you do. If for some reason there is any issue with the purchase, please contact us prior to leaving feedback, we will be glad to work together and provide a satisfying solution.

All of our items are backed with a 30-day return policy. We ensure all our items are new and in excellent condition prior to shipping. In case you receive the item that is not to the standards above, please contact us via e-Bay messages. All returns must be in new original condition as received and should be shipped with delivery confirmation.

Please note that all returns must be pre-approved by us. Unauthorized returns will not be accepted. If you need to return, please check twice to confirm the item not work and contact our customer service representative, let us know the detailed problem and send us some pictures for confirmation.

We Only accept returns with original package. Please make sure that item has NO man-made sabotage. Used items will not be accepted for return.

Email Customer Support:
9:00am-18:00pm Monday-Friday

All emails will be responded to within 24 hours

Before leaving us neutral or negative Feedback, Please contact us first. We will do everything we can to give you a satisfying solution. 

Please don't open any return request before contact us. 

We do our best to resolve any issue. Leaving negative feedbacks and low ratings doesn't get things solved. So please talk with us and we will not let you down.

We are an Australian ecommerce retailer with over a decade of experience. 

We pride our brand on the wide variety of high quality goods sourced from trusted manufacturers at exceptional prices.

Nothing kills the thrill like an overdue package.  Committed to delivering your purchase to your doorsteps within days, we make speedy delivery happen with just 2 day of handling time.

Having sold more than 150,000 products with over 50,000 trusted reviews since 2012, we can confidently say that we deliver more than just fantastic service - we also deliver delight to your doorstep!